The problem is possibly caused by your Internet browser and not with your yahoo account. You need to clear the cookies and internet files to resolve the problem. Here's how:
Clear Cookies and Internet Files
* For Internet Explorer version 6
1. Open IE6 > Tools > Internet Options.
2. Click the Delete Cookies button and Delete History.
3. Click on OK > Close and re-open your IE6.
4. Try accessing your e-mail account.
* For Internet Explorer version 7
1. Open IE7 > Tools > Internet Options.
2. Click the "Delete" button under the Browsing History option.
3. Delete the Cookies, Internet Files
4. Click on OK > Close and re-open IE7
5. Try accessing your e-mail account.
* For Mozilla FireFox
1. Open Firefox > Tools
2. Select "Clear Recent History"
3. Select Cookies, Cache, Browsing and Download History.
4. Close and re-open Firefox
5. Access your e-mail
Good luck!
If this solution is helpful please click a thumbs-up rating below.
144 views
Usually answered in minutes!
Please give us more details:
- what program are you using
- how does the problem manifest itself
- describe step by step what are you doing and not getting the result you expected
×