My sim card have been blocked, and i lost my PUK code, i am using smart prepaid, My number is 09192391748 and my email is [email protected] please help me

PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider.
PUK codes can be obtained through the following ways - The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider.
Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.

When you enter a wrong pin number three times the phone asks you for a PUK number. The PUK code is generally eight digit number This PUK number is an unlocking code which helps you to unlock the phone and use it. If you enter a wrong PUK number 10 times than you simcard gets rejected. Then you will have to buy a new simcard. It might happen that your phone might ask you for PUK2 after you enter your PUK number. You can find the PUK code is in your SIM card documentation Starter Pack. If you do not have this then contact your phone service provider. Your cell phone service provider can give you the PUK code once they have confirmed your identity to prevent any stolen SIM access.

If you are a postpaid user (Globe, Smart, Sun Cellular, Verizon, T-Mobile, Orange or AT&T), your cell provider may be able to provide you with your PUK code. Just call them up, authenticate your identity by answering some questions and they will give you the PUK for your SIM card. This is easy because the telco can verify you as the owner of the SIM card or the mobile number.

If you are a prepaid card user, then it is assumed that only you have the copy of the PUK when you purchased the SIM. Since most prepaid SIM cards do not require registration, there is no way the telco can verify your identity and ownership of the SIM card.

sir,
My aircel sim is blocked .
my no. 09807112718., sim no.,32K WIB 89918 10110 81306 23131.

pls send me my PUK CODE and pin no.

Call your service provider customer care toolfree hotline . If they say this line " Not on prepaid but can check on postpaid." your somewhere in SEAsia.

Regards

PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call the phone company that released the SIM card, they can retrieve the PUK code from a database for free.

In your case you need to contact your SIM card provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone will not ask for the PUK anymore.

hi pretty,,

you may call your network provider regarding on this Dial 211 on your cellphone. The operator will assist you by telling that your SIM was blocked and it need a PUK code.

you must provide the Number at the back of your SIM card, you will require to give this to them, to be able to retrieve the PUK code for that SIM.

Hope it helps.

Thank you for using fixya.

i have locked my phone but dont know my puk or pin

Contact your service provider, they are the only ones who can give you the PUK for your sim