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Original xbox wont load and tray wont open

When i turn on the xbox it wont always load and then i have trouble with tray not opening,i can hear it trying to open but it just wont

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Re: original xbox wont load and tray wont open

Ouch, horrible problem.
Try these:
1. hold the eject button for 30 seconds
2. leave the xbox off for a few minutes
3.try a new outlet[may not have enough power to do anything]
4.get a new power cord
Hopefully this helps

Posted on Dec 28, 2007

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Re: original xbox wont load and tray wont open

Has anyone sat/steped on the xbox they could have bent the metal caseing around the dvd drive making it hard for the tray to come out.

Posted on Apr 25, 2009

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Wont play games just says reading, open tray.reading, open tray. reading, open tray.u get picture

Xbox 360's disk drive is starting to fail.Knocking on the top of the Xbox (when its on its side) while loading a game cansometimes get it to work, but at some point you will need to have your Xbox repaired by Microsoft or replace it.

Apr 23, 2011 | Microsoft Xbox 360 Console


How to fix the "open tray" error on Xbox 360

When ever you have a problem with your Xbox 360 always do these steps first:
1. Turn off your Xbox 360
2. Unplug all of your cords
3. Plug your cords back in
4. Turn your Xbox 360 back on

1. Now with your Xbox 360 on open your tray.
2. Hold your tray open while you turn Xbox 360 off making sure it doesn't close.
3. Still making sure your tray doesn't close turn it back on.
4. Have fun!!!

If this does not work you will have to send it into microsoft to fix. If your warranty is up you will have to pay $150 to fix it. Otherwise it's free

on Apr 20, 2010 | Video Game Consoles

1 Answer

Will not read disks. Cycled power usally worked not this time.

First Turn your X-box on
Second Take out your game or CD
Third Open tray
Fourth Close tray
Fifth Repeat Third and Fourth a couple times and let it load then open
Sixth Stop when you hear the xbox make a spinning noise like when it is reading a game
Seventh Open tray
Eighth Pit a game in
Ninth Close tray
Tenth Play you game!

Dec 30, 2010 | Microsoft Xbox 360 Console

1 Answer

Wont play/read any xbox games

1 dirty lens
2 dirty disc
3 programme error

1 i think the xbox cleans its own lens but check the manual if not get a good lens cleaner.

2 clean the disc always clean your discs after and before you use them.

3 take off your hard drive and any memory cards and reset xbox to factory settings

May 12, 2009 | Microsoft Xbox 360 Elite Console

1 Answer

My xbox 360 wont play my 360 games it always says open tray

try to get those pressurized air guns and blow it in there. for a quick check try to blow into the tray lightly. this could be caused by dust build up. Microsoft doesn't cover this so if that don't work open it up and test the connection in the back of the drive to see if it's loose. if its not that. open up the drive and get a q-tip and dip it in alcohol then clean the laser eye with it lighly

Feb 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Original Xbox disc tray not opening properly


I found this posted on

Greetings, Ladies and Gentlemen.
Since I was able to solve my Xbox's tray problem completely (for now) due to this site, I felt it necessary to contribute to the forum, in order to (hopefully) help the next person with the same problem.

First, let me note that my Xbox has a Samsung drive. This method may only work if you have a Samsung or Hitachi drive, as they have the lever action emergency release.

A) Xbox DVD tray will not eject when eject button is pressed, instead making a clunk / thump noise, as if being blocked from ejecting due to media inserted incorrectly – irregardless if media is present in the tray.
B) Tray will sometimes eject if button is pressed multiple times.
C) Tray will only eject if Xbox is thumped upon directly above the tray.

A) First, go to . Then, scrounge up a paper clip and proceed to manually eject your DVD tray.

B) Next, remove the Xbox logo front panel from the DVD tray. This is fairly easy to do, but you must be gentle, or you might break the tray or the front panel. The way to remove it is to take a pair of needle nose pliers and use them to gently pull the bottom clips away from the tray's underbelly before pushing the front panel up. You can also unclip one side, then the other if you are having difficulty.

C) Use the eject button to close the tray. Now open it again. If it still refuses to open (as did mine), use the paperclip and manually eject the tray.

D) Now, loop your finger through the open DVD laser slot in the tray, and gently pull the tray towards you – it will come out a wee bit more, and then stop. Do not force the tray to extend any farther than that.

E) WHILE THE DRIVE IS STILL OPEN, use your paperclip on the manual eject lever. It may take a moment to trigger it, as it is currently depressed, but if your Xbox and DVD Rom are like mine, it will actually draw the tray back in.

F) Poke the Eject button. It should pop open without any argument at this point. Try it a few times, just to be sure, if you'd like. Then, slide the front panel back onto the tray, and you should be good to go… until the next time the P.O.S. decides to slip a gear.

What's that? Slip a gear? Yep. As far as I can tell, that's exactly what is causing the trouble with the drives. Pushing them closed with your finger will force the motor to engage, yes? Well, eventually it seems the cheap DVD Rom's in the Xbox get fouled up, the motor kicks in a bit too late, closes the tray too far, and slips a gear. Then it will clunk / thump at you impotently until you fix it. What we have just done seems to reset the engagement point on the motor, and allows the eject button to work properly again. An easy solution to this problem is to always use the eject button to load and eject media, but you can't always ensure your guests are going to adhere to that policy (Or that the Xbox won't pull it shut too hard just to spite you, the foul tempered little…).

For Thompson and Phillips Drives, that use a gear to manually eject the tray, I would assume that pulling the tray forward, then advancing the gear manually until it refuses to do so, and then pushing the eject button might work. If anyone tries this and succeeds, reply to this message and let us know.

Thanks again for leading me to my solution (even if it may only be temporary), and I hope my suggestions have led you to yours."

Hope this helped please rate.


Feb 19, 2009 | Microsoft Xbox Console

1 Answer

I close the disk tray and immediately opens again and stays open

Hello,Do you have the original face place on? Some after markets will cause the open tray button to stick. Next check the button to see if it moves freely, when doing this, also try feeling the button if it bottoms out, check for any debris behind the button, If these don't change the situtation, then there is a sensor on the tray to tell if it's opened or closed, the sensor is either malfunctioning or something could be stuck to the bottom side of the tray from preventing the disk to load, The last thing would be to look into is there a forgien object stuck in your tray area like a piece of papper or plastic, I hope this will help resolve your problem, we look forward to hearing back from you and please have a nice day, Thanks

Jan 14, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox trouble

Your CD Drive tray needs new alignment. I don't know what to say about your Video Port since it works sometimes.

DVD Drive Tray Alignment -

Dec 20, 2007 | Microsoft Xbox Console

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