Hi rante_12,
You need to re-install the Sony Shared Library and Sony Notebook Utilities in the Computer.
Below is the link to download the Sony Shared Library
http://esupport.sony.com/CA/perl/swu-download.pl?mdl=VGNFZ298CE&upd_id=3090&os_id=28
Please download and install the Sony Shared Library in the computer first. After that restart the Computer and install the Sony Notebook Utilities.
Below is the link to download the Sony Notebook Utilities.
http://esupport.sony.com/CA/perl/swu-download.pl?mdl=VGNFZ298CE&upd_id=3092&os_id=28
Please make sure that you restart the Computer after each installation for the settings to take the effect.
This should fix the issue.
Good Luck!
Thanks for using Fixya.
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