KitchenAid KHHS179L Convection/Microwave Oven Logo

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Posted on Sep 26, 2009
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Touch pad will not respond to the touch. repair man wants to charge over $400 to fix it? this can't be right, what do you reccomend?

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Steve Allison

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  • KitchenAid Master 5,569 Answers
  • Posted on Sep 26, 2009
Steve Allison
KitchenAid Master
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Joined: Jan 19, 2008
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You guessed right- it isn't right. I think his price is based on the cost to replace the whole thing minus $100 or $200.
The touchpad is part of a board that may cost some bucks but not likely over $100 and replacing the failed one shouldn't take a blind man more than an hour; there are some housing screws to be removed, some board screws to be removed, one or two connectors to pull and replug on the new board.
If Kitchenaid wants more than $100 for the board, it is because they don't want to fool with repair items at all. I estimate that the finished board probably costs about $15 when it leaves the assembly line.
They really want you to donate yours to the landfill and buy a new one.

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Related Questions:

0helpful
1answer

Touch pad inoperaive on one side

about the only thing you could do is to replace the touch pad there are no repairs done to touch pads we basically just install a new one i suppose one could take one apart and try to fix it but there are no schematics that they give to the touch pad make sure before ordering a new touch pad that it is the touch pad and not the control board that has malfunctioned if you are unable to perform these tests please call a repair technician if you have any further questions please message me back and please remember to rank how this opinion has helped in your appliance situation Thanks again
Rick
0helpful
1answer

Touch pad is loose at the top. The upper choices don't respond to touch. The bottom choices will respond. How do you reattach the pad?

I would think that the touch pad will need replacing.

If you were to log on to the manufacturer's web site, I think you will be pleasantly surprised as usually one is able to download, by model number, Customer Instruction Manuals, list of Dealers for spare part supplies and Driver downloads as required.

Just Google the manufacturer's name and follow the links. Make certain you are directed to the manufacturer's web site as some search engines direct you to other sites and they charge for the information that is normally free of charge.

I hope this helps.

0helpful
1answer

The touch panel pad of my microwave, model Combi, needs replacement. Pl. tell me its cost and the place nearest to Noida where i can get it. Thank you.

the cost for a new touch panel is around $80 fitted as i live in australia im not sure of the closest repairer to you but any good electronics repair shop who deal with microwaves can help you look in your local phone directory

p.s the only time we replace touch panels are when they are worn out if the buttons are not responding then the problem is not the touch pad this is a repaly problem but is cheaper to repair have them check as to the correct fault before asking to have the panel replaced

best of luck to you.. please rate this repair thank you

2helpful
1answer

Control panel not responding properly

this is a costly repair. when the touch pad or control pad is not working normally a new touch pad is required agin it is costly.
1helpful
1answer

Touch pad not responding

We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com
Microwave Oven Control Panel Repair Nationwide

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0helpful
1answer

Dacor Touch Screen is flickering and doesn't respond to touch

You can get that repaired for $39.95 in most cases (details here) or order a control / display unit here.
0helpful
1answer

Oven doesn't heat

Did you or the the repair man do a hard reset?

Thefirst thing I would suggest is a hard reset. Unplug the unit for aminute or so. Then plug it back in, set the clock and try again.

Let us know if the hard reset does not fix it.

Plus, I'm assuming your model is actually MMV5186AA, right?

If it turns out to be a bad board, we actually repair those for customers nationwide for $39.95 in most cases.

Feel free to contact me directly for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com

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