I believe you have an option when you slide it up saying unlock, you hit that then you type in your password. you should have made one b4 you locked it. if not then mabye your default password will be something related to your phone number. its a 4 digit password so try the last 4 digits in your phone number if that doesnt work i would go take it back to verizon wireless and they should be able to get around it.
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I unlocked it by using the last 4-digits of the phone number. I think it will remain that way for future use. Thanks for your help.
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