Sears Craftsman LiftMaster Chamberlain Garage Door Opener Wireless Keypad Model 976LM Security+ Logo
Posted on Aug 01, 2009
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My door will open, but not close by remote.

If I press the button, it flashes 10 times, and I have to hold in the mounted control inside the garage to get it to close.
* One of my sensor lights is not lit, the other is lit but not flashing.

1 Answer

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  • Master 3,197 Answers
  • Posted on Aug 03, 2009
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Joined: Apr 29, 2009
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Your sensors must be pointed at one another for them to both be lit and they both must be lit to work properly. If tweaking them doesn't cause the one to light then it is most likely bad.

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1answer

My Chamberlain garage door will not close unless you hold the opener unless you hold the opener until the door is completely closed. What can cause this?

If the remotes will still open the door but it will only close if you hold the button down on the wall control continuously then you likely have an issue with the safety sensors.

There is a safety sensor mounted near the floor on either side of the door, these sensors have electronic "eyes" that have to "see" each other or the door control stops the garage door from closing. The idea is to prevent the door from closing on something or someone who may be in the way. When you continuously hold down the close button in the garage you are over-riding this system.

An intermittent alignment issue with the sensors or damaged sensor wiring or a failing sensor could sometimes make it impossible for the system to determine if anything is under the door and, again, it will prevent the door from closing normally.

Each sensor has an LED on it, if one LED is off or faint or flickering the sensors are out of alignment. The mount bracket might have loosened or bent, or maybe the nuts holding it have loosened. Either way, fix the mount or tighten the nuts so the sensors are aligned and both LEDs are bright.
If neither sensor has an LED lit, you may have damaged wiring to the sensors. Often this happens if the wires were mounted with a standard stapler and the wire is pinched. The wire eventually breaks internally and the sensors stop working.

The overhead lights might also flash 10 times if you try to close the door and there is a sensor problem. Your opener may also have a

Lock Feature

that could stop the remotes from working, indicated by a flashing light on the wall control, but normally this feature would not require continuously holding the button to close the door.

If everything checks out, it is possible there is a problem with the control in the opener itself, but normally a problem here will not allow the door to open normally or allow you to over-ride the controls to close it.
0helpful
1answer

My Overhead garage door closes fine, but will not open unless the button is held continuously

f the remotes will still open the door but it will only close if you hold the button down on the wall control continuously then you likely have an issue with the safety sensors.

There is a safety sensor mounted near the floor on either side of the door, these sensors have electronic "eyes" that have to "see" each other or the door control stops the garage door from closing. The idea is to prevent the door from closing on something or someone who may be in the way. When you continuously hold down the close button in the garage you are over-riding this system.

An intermittent alignment issue with the sensors or damaged sensor wiring or a failing sensor could sometimes make it impossible for the system to determine if anything is under the door and, again, it will prevent the door from closing normally.

Each sensor has an LED on it, if one LED is off or faint or flickering the sensors are out of alignment. The mount bracket might have loosened or bent, or maybe the nuts holding it have loosened. Either way, fix the mount or tighten the nuts so the sensors are aligned and both LEDs are bright.
If neither sensor has an LED lit, you may have damaged wiring to the sensors. Often this happens if the wires were mounted with a standard stapler and the wire is pinched. The wire eventually breaks internally and the sensors stop working.

The overhead lights might also flash 10 times if you try to close the door and there is a sensor problem. Your opener may also have a

Lock Feature

that could stop the remotes from working, indicated by a flashing light on the wall control, but normally this feature would not require continuously holding the button to close the door.

If everything checks out, it is possible there is a problem with the control in the opener itself, but normally a problem here will not allow the door to open normally or allow you to over-ride the controls to close it.
0helpful
1answer

Garage door only closes halfway

If the main light is flashing 10 times when the door reverses when closing it is a door sensor problem. You can override this with the door control but not with a remote. Make sure the door sensors are pointed at one another and the small light on each one is on and not flickering.
0helpful
1answer

Can open with remote, or wall-mounted button, but cannot use remote to close, and have to hold wall button down continuously (unit blinks when button is pressed and released, and stops closing until button...

If the main light is flashing 10 times when the door reverses you have a door sensor problem. Make sure they are pointed at each other and the small light on each one is lit and not flickering. Tweak them if necessary. If you cannot get the small lights to both come on you have bad sensors.
0helpful
1answer

I have a door with two buttons and remote but only

On the wall control with the flashing light press and hold the button with the lock icon for 3 seconds and release.
2helpful
1answer

Wall mount button LED is flashing, remotes won't work, door won't close unless the wall mount button is held down until the door is fully closed

Sounds like you have a couple problems. First of all press and hold the button on the wall control that has a lock icon for 3 seconds and release. This should take care of the flashing LED and the remotes will now work. Having to hold the button on the wall control until the door is closed is usually a problem with the door sensors. Make sure they are pointed at one another and the small light on each is lit and not flickering.
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1answer

Garage door will not open close with remote

Press and hold for 3 seconds the button on the wall control with the lock icon.
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I have 2 liftmaster 3245. The hand held remotes were working fine then stopped. I replaced the batteries and turned of all electrical/RIF close by. Still not working. Both cars operate the doors with no...

You need to reprogram the remotes by briefly pushing the learn button on the garage door opener until it flashes once, then release the button on the garage door opener.

Now press the remote button once until you hear the garage door opener click, now press the remote button once again and the remote should be programmed to work for that garage door opener.

DO NOT press and hold the garage door opener learn button for more than 10 seconds or you'll erase all programs and have to relearn all the remotes, including your car ones.

Hope you found this very helpful and best regards.
2helpful
1answer

Door goes up when I press the button, but not down

If when you close the door the main light flashes 10 times and the door reverses to the open position it is a door sensor problem. Check to make sure the small light on each sensor is lit and not flashing. They must be pointed at one another to work properly.
4helpful
1answer

Sear garage door wall mount contol light keeps blinking

Hold the button with the lock icon in for 3 seconds. This should toggle the unit off vacation mode and your remotes will work.
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