Your answers have nothing to do with my questions
Remove the foil cutter then get a tooth pick and push it into the small hole beside the charge port twice to reverse the corkscrew to eject the cork
Automatically ejects removed cork from corkscrew, if this is not happening then it is faulty and needs to be returned for replacement or repair.
Perhaps it would be best to call Metrokane at 866-965-3069
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