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I opened a new profile and now have two.need to know how to delete the old one

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You didn't say, but I presume you may be referring to your Facebook account(s). Login to each account (you must have used two different email addresses) and decide which one you want to delete. Then go to the following page and select Delete my account.
Facebook
I opened a new profile and now have two.need to - 25316048-ndhq5byj3o2ufsqwbradjelv-3-0.jpg

Posted on Dec 11, 2014

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Hi Janice,

I see that you have tried everything that may help fix the issue you are experiencing.

The only recommendation I can give you right now is to create a different user profile in windows and see if the issue will still occur on the new windows profile created, and if this happens possible that there is something wrong with the windows installation on your Computer.

To Create a new Profile in Widows regardless of what version you have, Follow the steps below:

Assuming that your Existing Windows profile is already Administrator got to
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-once you have created the profile it may take awhile to finish if you have a lot of files that need to be copied to the new profile.
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once you've logged-in to the new profile test it and see if the same problem will occur like on the old profile you had if you think the issue is not happening anymore and that you are satisfied that everything is OK, check all your files first if they are all copied to the new profile created before deleting the Old profile with problems.

I hope that this will help? I cannot find any other options that could be causing your issues in the old profile except for a corrupt windows profile.

Have a nice day Janice,

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