Question about Empire Comfort Systems Empire Tahoe Deluxe Direct Vent Propane Fireplace - 36" - DVD36FP30P

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Propane fire place, lights burns a few seconds goes out, pilot gose of part the time, some times stays light, wait a few mintes to light same thing over,

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Try cleaning the pilot assembly. Make sure the vent cap is on securely and check for any loose, damaged, and/or unconnected wires. Look for: black, melted, or damaged wires.
If anything, you'll have to have a service technician take a look.

Posted on Nov 15, 2014

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Gas regulater is turned to far down. Or is bad

Posted on Nov 14, 2014

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Clean pilot , Then check thermocouple if it is not staying alight .

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Hello,
The knob needs to be turned so the arrow is pointing at "Pilot". It is the only position you will be able to depress the knob all the way down. Once you light the pilot, keep holding down the knob for 30-60 seconds. When you release the knob, the pilot should stay lit if it's working properly. If not, here's a few things to check. Is the pilot flame blue? Is the flame actually heating the thermocouple end? The thermocouple has to get hot enough to allow the gas to stay on to the pilot. Also look at the tip of the thermocouple. It should be smooth and rounded. If you're pilot flame is a lazy yellow, after time it will burn off the tip of the thermocouple, causing pilot outages. Replacing the thermocouple is usually the easiest fix it and is probably what you will need to do. But if your pilot flame is that lazy yellow, you will also need to clean it by either a tiny broach needle or using canned air (with straw attached). Be careful and because propane is heavier than air, smell low to the floor before lighting it to make sure there is not a gas leak. To be safe, close the gas shut off valve and air out the room before lighting and always follow the manufacturer's lighting instructions printed on the heater. If doing this seems too difficult or scary, then call your local propane co and they will send out a serviceman to fix it for parts and labor. Good luck! Douglas

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