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Water Ridge dual flush toilet issue!!

I've tracked the problem to this: the water in the tank flows out slowly , continuously?? When I shut the water intake, the tank will empty!! Wastes a lot of water and, if water intake is not shut off, it continuously refills producing an aggravating and never ending pshhtt sound of the water trying to refill. ?? Solution, other than changing the toilet???

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  • Geo Perron
    Geo Perron Nov 11, 2014

    I found how to correct the problem. I managed to disconnect the tower apparatus without breaking it, You have to turn it counter clockwise for a couple of clicks and it will come off. The problem was the gasket of course. It had absorbed water into it at one eight of its circomference. Not having a new gasket which I will search for, I just pierced one side of the gasket, emptied the water and put it back into place. It now works (for a while until I get a new gasket). Hard to imagine that a gasket could fill itself partially with water and therefore not have a good seal!!! For your info. Tx.

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  • Master
  • 876 Answers

Of course ALL the DIY centers (Lowes, Home Depot, Ace Hardware, Do-It-Best, etc.) sell toilet repair kits. Sounds like you need a flapper replaced in your toilet. Search online for toilet flapper replacement to get guide on DIY.

Posted on Nov 10, 2014

  • 1 more comment 
  • Mark Bajor Jan 10, 2015

    How do you get at the flapper in this toilet. I never seen this type of filler mechanism are. They unique to water ridge?

  • Mark Bajor Jan 10, 2015

    Where can you get parts and how do you remove the flapper?

  • drvalentine Jan 12, 2015

    Wow - I have never seen a canister style flush valve mechanism before. Check this video to see if it helps:https://www.youtube.com/watch?v=m8Lw30ay...

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 171 Answers

SOURCE: Toilet tank is refilling slowly.

Hi AaronYC,

I'm Harvey the Master Plumbe.

Your problem is: Installed a new American Standard Cadet 3 toilet bowl and tank at home. When you turn the water supply on, the tank refills normally and stops normally. After you flush, the refill is very slow. When it refills normally the water comes out from the bottom of the pipe (i.e. the pipe that houses the float cup) and when it is refilling slowly, it comes from the top of the pipe. Sometimes (but not always), you can shut the water supply off and when you turn it back on, the flow of water goes from slow to fast instantly - but you haven't been able to recreate this consistently.

These are the facts. American Standard has been keeping costs down by out sourceing. Their toilets are now built in third world countries and parts are made cheap. They're all doing it. Quality control is pretty good but your toilet came with a bad "ballcock". That's the refill part on the left. Because it's new, if you take the ball **** back to place of purchase they should give you new. If not, they cost less than $ 10.00 and easy to replace.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

Posted on Sep 14, 2008

  • 14 Answers

SOURCE: Toto Toilet - no water flow to refill tank after flush

Remove the tank lid and look at the fill valve. Is it a yellow valve?
This fill valve is common on the Toto Toilets and can easliy plug with debrie.

They can be disassmbled and cleaned. however, I usually just replace the valve with Fluid Master Fill valve.
You will also want to check the water coming into the toilet by turning off the water that supplies the toilet and disconnecting the water supply line. After removing the water supply line turn on the water at the valve to make sure that the water is flowing properly. Check the supply line also to make sure it is not plugged.
Be sure and place a small container to catch the water that will come from the valve. A towell will also help from making too much of a mess.
If the Supply line and the valve are clear the problem is in the fill valve.
The G-Max system denotes the Flushiing system which is a 3" flapper that allows the water from the tank to flow into the bowl quicker.
Good Toilets!

sanray

Posted on Jan 10, 2009

  • 1 Answer

SOURCE: toilet tank will not refill with water after flushing

I fixed the problem. There was a clog in the pipes so i just flushe dthe pipes out.
thanks,
for your help

Posted on Jan 18, 2009

  • 17 Answers

SOURCE: toilet bowl gurgles after flushing cycle

Sounds like your toilet is not vented properly. Possilbly something caught in the trap is causing it to syphon

Posted on Jan 23, 2010

  • 83 Answers

SOURCE: when toilet is flushed the toilet slowly drains

flush valve has obstruction and tank is not filling all the way to just below overflow tube.

Posted on Nov 20, 2010

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Thus if the tank is continuing to drain down through the bowl into the sewer line, the rubber flapper is not seating properly with the flush. These become worn and torn and are easily replaced. Or, even with a new one installed, sometimes they are not adjusted properly to create the appropriate balance between play and pull. Play being the upward connection to the flush handle and pull being the downward draw with the gravity flow of the water. Too much play it won't actually flush or lift properly. Too much pull it does not seat tightly or won't lift up long enough to allow enough water to flow through to flush the toilet...as engineered by the geniuses who designed the toilet. A simple adjustment of the chain links attaching the flapper to the flush handle and perhaps a side to side turn of the cuff so the flapper is aligned to seat properly as it drops should be sufficient. And test, test, test, test, and test again until you're absolutely sure you've got it adjusted correctly. One or two flushes is not sufficient!

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Sounds like the water tank keeps filling


2 possibilities.1. The water level is set higher the the overflow tube. This will cause the water to run into the overflow continuously. You should be able to see this. 2. The large seal - bottom center of the tank - is leaking. This will cause the water level to slowly drop after a fill. The water tank will start to run again after flushing - BUT NOT CONTINUOUSLY. You should see if there is a small amount of water flowing from the rim to the bowl 15 seconds after the water has stopped running after a flush.

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1 Answer

Water fills tank slowly


Check your angle stop ==valve underneath close to the wall see if it's open all the way if it is and you still have the same problem then go ahead and shut it off, disconnect it from the toilet and the valve and see if there is anything stuck in the hose (a gasket maybe) if nothing blocks the hose then. Reconnect the hose starting from the valve put a bucket on the other side to catch the water and open the valve as if to clean the hose. After you do that reconnect the hose and try again if still does not work properly then you have to replace the fill valve (the tower looking stuff inside the tank)

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Internal leak


I am not familiar with this particular toilet, but most toilets that have a tank have this problem when the rubber flap stopper does not seal and allows water to trickle through.

this is the rubber stopper that lifts when you use the flush handle, the fix was to use the handle and allow all the water to flow out and use a soft rag and clean the area that the stopper seals to, and you will also want to clean the stopper of any gunk that may have accumulated on it.

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Lift the tank lid off, place it somewhere safe for a moment, and look at what happens: If you're talking about jiggling the handle to get the tank to start to fill with water, then it sounds like the chain or rope is out of adjustment. It can't be TOO TIGHT or the water will leak past your flapper (will cause your dripping noise, tank water level will leak down, causing constant refills), and it cant be TOO LOOSE or the toilet won't flush correctly. Since you didn't mention trouble flushing the toilet, I think that it may be a little too TIGHT. When you jiggle the flush lever-it is supposed to pull a chain or cable to open the flapper at the bottom of the tank. Flush the tank and watch what happens-all the way through to refilling the tank with water and shutting off the water refill valve-Does the flapper get stuck on the chain or something? It is supposed to fall back down to allow the tank to refill after flushing out your toilet. Does the chain look very loose? The dripping sound you described indicates that the flapper is not sealing 100%. The flapper is very easy to replace, you just have to get the adjustment set for when you flush the toilet how sensitive you need it. You amy have to play with it a little bit before you get the adjustment correct.

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Have a vitra dual flush toilet we have no water pressure when you flush the toilet


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