Clock works, and radio works, but no dial tone on phone what is problem? can't get phone to work why?

try changing phone to tone dialing . one phone line has been setup for Decadic dialing and the other line may be setup for tone dialing.
If tone dialing is working on one line but not the other then get phone company to change the dialing type on the phone line.
Dual tone multi frequency is the technical name for tone dialing and is more efficient than decadic dialing or pulse dialing.

The DTMF [Dual Tone Multi Frequency] tone dialing system operates on Direct Current [DC] and is DEPENDENT ON the PROPER POLARITY of the two phone conductor wires!!!!

IF the polarity is reversed, ONLY the PULSE DIALING WILL WORK!!!!!

USUALLY the Tip and Ring wires are colored Red and Green [I think -- it's been a lotta years!!!!!].

HOWEVER, color really doesn't matter as USUALLY ONLY TWO WIRES ARE CONNECTED TO THE PHONE SO REGARDLESS OF COLOR, JUST REVERSE those two wires.

Try reversing the two wires, and then switch the phone to tone dial and try it. That MAY solve the problem!

If that doesn't solve the problem then it's beyond me!!!!!

Good luck!!!!!

Jim

Been a long time since I have seen this phone but I seem to remember a setting like this. Some phones had a long and short setting too.

Mark
Motorola Support


Activate DTMF tones: Menu > Settings > Initial Setup > DTMF When you dial a number, your phone sends it to your network as Dual Tone Multi Frequency (DTMF) tones. To send DTMF tones during a call, just press number keys or scroll to a number in the phonebook or recent calls lists and press Options > Send Tones

On that model you need to press and hold the FLASH button, after it beeps it will be in tone mode and not pulse.

Is there dial tone at the jack where you are plugged in?? Are you sure?

Is this a pulse/tone phone? Do you have a pulse or tone line? Have you made the correct setting? Is the RJ-11 connections solid? Have you tried the wire on another phone and proved it is good? Is there a separate power suply for the phone or does it get its power from (a) the radio or (b) from the phone company?

Here are a couple things to check.

thanks for your quesiton at FixYa.com

I would contact your phone provider. It could be a coinceidence that the dial tone stopped working.
DSL does not require dial tone to work.

That isn't a whole lot to work with. Get a working phone and take the cord out of the base of the GE and plug it into the working phone.
If the working phone gets a dial tone, look into the modular receptical on the GE base and see if the contact wires aren't out of place.
If you don't get a dial tone on the working phone, try changing the connection cord between the phone and the wall. Also look for the same problem in the wall receptical as discribed above for the GE base.

I disconnected the RadioShack phone/answering machine and plugged in an old phone. At first I didn't get a dial tone, but in a minute or so, I did get one. I doublechecked the connection with the incoming phone jack. (I had checked this before, but didn't see anything wrong.) Again, I didn't see anything wrong, but maybe that did it. Also, when I disconnected the RadioShack from the incoming phone jack, I disconnected from my computer (I used to have dial-up connection).

Don't know which of my actions worked, but now I have dial tone on Radio Shack.
Hoooooooray!!!!

the links tat r there inside the phone are shorted as they r very thin threads like..just go to a repairer and he will resoulder the links and the problem will be solved..for temporary work just open the phone and remove all dust ..mostly keypad will start working