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Have changed all passwords and bank details etc. However it would seem that those have put a block on our internet and we now don't have any icons on the desktop! I can't boot the computer in safe mode either due to it being hacked.! Please can anyone help only I want to update it to windows 7 or 8. The message that keeps coming up reads The exception unknown software exception (0xc0d007e) occurred in the application (0x7c812fd3). Also I have all my photos of both my 9 year old and 2 year old boys on there stored in Picasso. So I am a bit worried that I have lost them as I can't even see the start up Menu! Pls help Amanda

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Try pressing F8 just before it tries to boot up and select repair.

Posted on May 11, 2014

Testimonial: "Thank You for trying to solve this for me. I tried the above and comes up in safe mode with a black screen and one line of text at the top reading Microsoft (R) Build 2600.xpsp_sp3_qfe. 130704-0421: Service Pack 3)!!!!!"


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

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SOURCE: Toshiba M115-3094 start up problems

Okay it sounds like you need to reinstall windows. However, doing so will erase everything on your hard drive. So we need to get that data off your hard drive. You can do this either by purchasing an internal hard drive to usb cable and hooking it up to another computer or by booting with a bootable linux distro, connecting a flash drive and copying the info over that way. Once you have the data safe, you can try booting from your XP disc and try the repair option; this will remove the windows files and leave your data in tact but you should really back it up first.

Also you may want to run a chkdsk on the drive; that may help solve the problem.

Posted on Jun 14, 2008

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SOURCE: task-bar & start-menu disappeared

Just do as I say - it will be ok and sort itself out - the screen will not go blank and the drivers are still installed in Windows and will just be reinstalled, thus associating themselves with the card again. No internet connection is needed and the drivers will be reinstalled automatically without the need for user input.

To gain access to that which is 'off screen' push the mouse against the edge of the screen and it should move the display into view

Posted on Dec 12, 2008

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SOURCE: Problems starting my lap top

You will need a xp cd you need to boot from the cd and do windows repair when that option comes up. Don't do the repair console go pass that you will see the repair option.

Posted on Mar 20, 2009

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SOURCE: Laptop wont even attempt to load windows??

You must have recently installed an application or hardware that corrupted your Operating System (OS).
You need to perform a system repair using your OS installation CD. Your data will not be lost.
If this doesnt work, reinstall your OS using your OS installation CD to fix this problem, how ever, all your data in your system partition will be lost.

Posted on Jan 04, 2010

SOURCE: i have a gateway kav60 that wont start past the boot menu, it wont start in any mode(safe mode, normal, or safe with prompt). i have nothing hooked up to it, all i did was install new updates from win

Try running the Check Disk Utility.

To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice thepercentages going from high to low, this is normal. Let it run tocompletion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.

In Vista and Windows 7 you want to get to the recoveryconsole and look down at the bottom of the window for the Dos Command.

Posted on May 25, 2012

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And ur issue will be resolved

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