How do it find my account balance

this is not really the forum to express yourself and your grievance with the bank. In cases like this it is far better to front the bank manager himself ( not a loan manager) and demand answers and if that doesn't get satisfaction then pull all of your business from the bank and go somewhere else. Just keep your business with the bank private

Please refer to this Expert FAQ thread (Click Here) or you can refer the below Quote. As far as I know, there's no minimum payout, but there are terms on how to receive the payment instead of withdrawing the funds/balance.

Quote:Source FixYa Expert FAQs: ["When does FixYa issue payments to Experts?At the start of each month, FixYa calculates your total Premium Assistance earnings for the previous month. If your earnings total $50 or more, FixYa notifies Payoneer of your pending earnings payment by the 3rd business day of the next month. Payoneer then processes and sends your earnings via your preferred payment method, which takes up to 2 business days to complete.

For example, if you earned $60 between January 1-31, FixYa will send your $60 January earnings to Payoneer by the 3rd business day of March. Payoneer will take up to 2 business days to process and send your payment.

Note: If your earnings total less than $50 for the month, they remain in your FixYa account and are added into the next month's earnings.

FixYa strives to ensure payments arrive as fast as possible within the process defined above. Usually, it takes less than 3 business days from the start of the month. In the very rare case, it can take up to 5 business days."]
Hope this helps.

Good Luck.

The commission he earned is 2,24343$.
Go to the calculator from windows and insert 10,683*21% and it will give you the result above.
If you need further assistance leave a comment.
Cheers