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Goof luck as there are no service manual instructions for such and you would either have to chance taking the case apart and seeing what can be done inside it or send the radio out to a radio shop that might be able to help you with this.
did you try to update the radio ? http://www.harley-davidson.com/cp/moar/en/software.asp may want to try , heres the web sight i happened on to it by accident mike
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