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Cannot connect to ext drive through server

Control center finds server and also external hard drive or usb flash drive. when i click on connect it tells me it failed to connect to drive. when i restart server config and click on storage it will show me photos previews on flash drive but when i click on photo it says no photo or videos to show. Called iogear they were no help. It knows what is on storage drive but will not connect to drive through control center. Tried re install software even downloaded update drivers on website, even turned off firewall nothing works. reset server with turning it off, holding down buttons and turning back on. nothing seems to work. usinf laptop with vista, linksys router with dsl. thanks

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5 Suggested Answers

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Posted on Jan 02, 2017

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  • 10 Answers

SOURCE: Iogear 4 port USB 2.0 HUB (Model GUH285) now working properly

I think it clearly states that the device is defective.... you need to call IOGEAR for RMA if its still under warranty

Posted on Feb 02, 2009

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firesnake09
  • 2923 Answers

SOURCE: IoGEAR printserver GPSU21 with VISTA

Yes, the GPSU21 is tested to work with Vista 32 and 64-bit Operating System. The things you need to do is listed below:

1. There's no need for you to install the CD that came with it, if the MFP Utility is already installed in another computer.

2. Get the IP Address of the GPSU21 from the computer that has the MFP Utility installed.

- Open the MFP Utility > locate TCP/IP at the lower portion of this window and click the plus (+) sign. > get the IP Address.

3. After getting the IP Address of it, go to your Windows Vista computer and ping the IP Address (just to make sure that Vista is seeing the Print Server).

- To ping, follow the steps below:
-
- Click the start menu and open the MS DOS Command Promt.
- On the black screen, type this "ping (type the IP Address of the print server): just like this
- C:WINDOWS\Desktop\Scott>ping 192.168.x.x and then hit enter.

4. Once you get ping statistics 4 packet sent; 0% loss. Then the Print Serve is communicating with Vista.

5. On you Windows Vista computer, make sure that the printer is working when directly connected to it. Because there could be a possibility that the printer driver is not properly installed that's why the server is not working.

6. On Vista, go to the Control Panel > Printers > Locate the printer icon (the one that is set as you default printer)

7. Right-click on the printer icon and then select properties > go to Ports tab.

8. Click on Add port button > select Standard TCP/IP > click on "New Port" (beside Cancel)

9. Hit next > type the IP Address of the print server. > Next

10. Click on Custom > Settings button

11. For Protocol: select LPR

12. For the Queue Name: type L1 > Click on OK > Finish.

13. Then under the printer properties, you will see the Standard TCP/IP is selected

14. Hit Apply so that the printer name would appear right next to that port > OK

15. Try printing a test page.

NOTE: After following the steps, you should be able to print using your Vista computer. I configured this print server with Vista several times and it does work with Vista.

Posted on Apr 07, 2009

firesnake09
  • 2923 Answers

SOURCE: IOGear multi-function USB print server

The direction of the GMFPSU01C will never tell you that you need to create another printer driver. Because, once you install the MFP Utility of this print server, you will have an automatic Copy1 icon of your printer once you successfully, detected the print server and once you successfully connected to the Printer.

Since, the computer is not detected the printer on the network, here are the things that you may do:

1. Make sure that the printer driver is properly installed in the computer. and make sure that the printer is working when directly connected to the computer.

2. If you can't detect the printer, disable your FireWall or any anti-virus program that's running in your computer.

3. Uninstall/reinstall the MFP Utility. If the CD is not working correctly, use the driver from the Website. Here's the link: http://iogear.com/support/dm/driver/GMFPSU01#display

Posted on Apr 07, 2009

firesnake09
  • 2923 Answers

SOURCE: Can't access Ion Drive

You have to check also Disk Management while your HD is connected to the your computer.

First, if you can detect the HD in your Device Manager but not under the Disk Management, then the IOGEAR Tech Support is could be correct.

If that's the case, you need to contact IOGEAR and ask them to send you a USB Y-Cable. That Y-Cable is FREE. IOGEAR will just ask for your billing address, and they can send you one for free.

That Y-Cable has two type-A USB and one mini-B USB ports. The two type-A should be connected to the computer, and the other end to your HD. Having two USB connected to your computer, that should be enough for the HD to get power from the two USB ports.

If that did not help, I would suggest to connect your HD into different computer to see if you can detect it.

If you do detect it, back up all the files, reformat your HD, change the drive letter, and then retrieve all the files back.

Thank you and good luck!


Posted on Apr 29, 2010

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