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Gateway e-2610 shuts down like in hibernate

Pc will not wake after, you have to do a hard boot.

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  • 5 more comments 
  • kyle_guire May 25, 2009

    it has been disabled still does it.

  • kyle_guire May 25, 2009

    yes

  • kyle_guire May 25, 2009

    we had it on the floor , they brought it to my attn last week .

  • kyle_guire May 25, 2009

    I just deleted the partion and reimaged it friday , Im starting to think it may be the onboard video card.

  • kyle_guire May 26, 2009

    i installed a new video card, andnow instead of hibernating it freezes . any ideas?

  • kyle_guire May 26, 2009

    what the best way to scan the hard drive ? os is xp pro.

  • kyle_guire Jun 23, 2009

    Try looking at what Java your running , we were running the newest version and that's what caused ours , we went down to 5.11 and it fixed them.. hope this helps.

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  • Gateway Master
  • 4,806 Answers

Hi there.
The best way to deal with the PC not waking from sleep or hibernation mode is to disable it from doing it altogether.

Click on the control panel and select power options, you will see a window pop up with options like when to turn off the display, when to set the computer to sleep and so on, all you have to do is set them to never and you won't have that problem again.

Good luck and thanks for using FixYa!!

Posted on May 25, 2009

  • 4 more comments 
  • Lee Hodgson
    Lee Hodgson May 25, 2009

    It is disabled? strange!! so i take it you have set the display to never turn off and set it never sleep?

  • Lee Hodgson
    Lee Hodgson May 25, 2009

    When did this problem start?

  • Lee Hodgson
    Lee Hodgson May 25, 2009

    For some reason the settings have been changed or important files are corrupt.
    Firstly i would try performing a system restore, you will find system restore if you click on the start menu, all programs/programs, accessories, system tools and then system restore.
    Try choose a date as far back as you can without it loosing any data, if not back the data up first and then try restore the system.
    If the restore is successful, try set the power settings again, see if that works.
    Please keep me posted.

  • Lee Hodgson
    Lee Hodgson May 25, 2009

    Well its usually the operating system that controls what the system does regarding sleep mode but in some unusual cases its been known that a graphics card can play a part, so i agree with you there, try it on the on-board graphics, at least you would know whether it is related to a possible bad install or bad graphics drivers.
    Please let me know how you get on.

    Regards

  • Lee Hodgson
    Lee Hodgson May 26, 2009

    I recommend you check the hard drive for bad sectors and then reinstall the operating system again.
    Once you reinstalled the OS make sure you defragment the hard drive.
    If you need advice on how to check and fix system errors and bad sectors please post back.

    Regards

  • Lee Hodgson
    Lee Hodgson May 26, 2009

    Hi again.
    Click on my computer, where it says local disk c right click on that and from the drop down menu select properties, then click on the tools tab. You will see in the window a few options, select check the volume for errors and click on check now, make sure there is a tick in both the boxes for fixing system errors and checking for and recovering bad sectors and click start.
    It may take up to an hour and a half to complete so the best thing to do is not use the machine while it does this.

    Regards


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SOURCE: gateway e-2610 shuts down like in hibernate ( but not in )

If You can get into it do a system restore.

Posted on May 25, 2009

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