Question about White Mountain Freezer F69206-X 6 quart Electric Ice Cream Freezer

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Drive Motor Trouble with a White Mountain 6qt Ice cream freezer

We use 5 of these to make 90 gallons of homemade ice cream every summer for our church ice cream social. the motors are still under warranty, but running rather hot and occasionally they shut down before the ice cream is done. Upon taking the motors apart, we see that the tensioning springs fro the brush motors are pretty much rusted away from all the salty environment I guess.

Any idea where I could buy new springs for these units? their parts department wants $150 for a new motor/transmission(whole new freezer unit is only $200!!!) Motor info is sketchy due to age, but here's what I can pull off of it "Model PA(?) 517-067 NB CHEN'S E29053"

We're not sure if the motor brushes were designed to be replaced or not as the braided copper pigtails sort of disappear into the armature. If we strike out on the springs, could a shade tree repair be done with a rubber band (or other tensioning device) and some small wood pieces to fit over the brushes to keep them in contact with the armature?

Any help would be a big help

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Posted on Jan 02, 2017

Mr Doodad
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SOURCE: The motor on our

Need to have an appliance tech look at it. Some motors have a current limit/thermal cutout inside. Does it cut off without being attached to bucket? Is motor gearbox bound up somehow? If motor is removed from gearbox and turns, then gearbox needs some lube or is otherwise defective/seized.


Posted on Jun 29, 2011

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May 06, 2009 | White Mountain Freezer F69206-X 6 quart...

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We are trying to use our White Mountain Electric Ice Cream Maker for the first time. We put eveything together but when we turn it on the motor makes a buzzing type sound but we can not tell if the dasher...

I am intimately familiar with the 6 qt electric model, so let me give it a whirl. Our church uses 5 of these things to make 90 gallons of ice cream for the church ice cream social each summer, so they do hold up.

Your problem could be several things. The first thing I would do is to take the drive unit by itself and plug it in to the electrical outlet and see if it makes the same noise as when totally assembled. If it does, we'll deal with that in a minute. If it worked okay disconnected, then there's something binding in the dasher or the pivot piece in the bottom of the wood bucket. Once the mix is in the stainless canister and centered on the pivot bump, the dasher spindle that sticks out from the top of the canister lid fits in a certain way and then you must rotate the canister to get the lid to properly seat in the drive unit. Once all that is in place, it should clamp down properly on the bucket.

If the motor sounds the same as when assembled, then you could check to see if there's any lubricant in the gear housing(yellow metal thing the motor sits on). It's just a couple of screws to remove to take a peek. White mountain will get you a new motor assembly for a $10 shipping fee if you can produce a copy of the original sales receipt. the warranty is good for 5 years. Call 800-343-0065(old number but should stil be good).

One tip on making ice cream; when you get it going, don't cool the mixture too quickly as it makes the product really icy tasting and sort of "crunchy". If you get really crazy, monitor the temperature of the brine with an infrared temp gun or one of those thermometers with the remote probes. 8-12 degrees Fareinheit is ideal and that can be achieved by using a 5-1 ratio of ice to salt. If the temp gets below that, add some water or more ice. If the temp isn't getting down to 12 degrees, then add more salt. a cup of salt is usually good for about a 5 degree drop. Make sure you use the Morton Rock salt in the red box at the store. Water softener salt and regular table salt will either melt too slowly or too quickly for best results. Also make sure your ice has been at least partially crushed or it won't melt fast enough. Cubes need al ot of crushing, and even the ice from the convenience stor needs a wooden mallet taken to it before using. We had an old Alaskan ahand cranked ice crusher that worked perfectly. It was made back in the ealry 1900's. bought it on ebay for like $30. Our recipe comes out perfect after about 17-20 minutes of churning. the white mountain motor is strong enough that it will keep on spinning the product until it tuns it into butter, so a timer is critical for best results. Great ice crema making info on the web from the Universitry of Guelph in Ontario Canada.

Good luck


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Perhaps there's been some problems with the White Mountain machines since the company was bought out by Rival, the company that makes the cheap *** 30 dollar freezer machines. We have had great success using them to make lots of home mead ice cream and the last time I took the transmission apart, ours had a "dab" of grease in there. I cleaned everything out and used Mobile 1 red synthetic wheel bearing grease. Not filling it full of grease mind you, but using a q tip and making sure all moving parts had lube. As to why yours didn't have any on it, can't help you there unles it had been used so much that it was all gone, but a ne wmachine?; that's a problem. Their warranty dept will give you a new motor within the first 5 years of ownership if you can send them a copy of the recelipt and $10 for shipping. they don't even want the old motor unit back!!!

Good luck


Dec 24, 2008 | White Mountain Freezer F69206-X 6 quart...

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