Laptop is not able to Read/Write CD/DVD

Hi


Go to computer management > Device manager> DVD/CD check the status may be its disable. click enable.

Cheer

Put in an ordinary CD and play to notice if the CD is detected or is trying to read- you can hear spinning noise.If so but there is no files read then the possibility that the laser head can be defective or dirty.
It is ideal to clean manually the laser head eye using a cotton bud with gentle pressure on the lens eye.
If drive does not work try reinstalling the drivers.

If this wont work the drive can be faulty and needs a replacement.

To reset the BIOS read the information from this link.

In case of your laptop the easiest method would be using software from Hiren's Boot CD as it's pretty hard to open it up and reach for the CMOS battery or the jumper.

GO HERE
http://www.sony-asia.com/support/download/241989/product/vgn-cr36g/sectionfirst?subpage=detail

To reset the BIOS password read the information from this link.

In case of your Sony VAIO laptop the easiest method would be using software from Hiren's Boot CD as it's pretty hard to open it up and reach for the CMOS battery or the jumper and I wouldn't recommend doing it especially if it's under warranty.

Cant find that model on the sony site, follow the instructions on the site to get the correct model number
http://support.vaio.sony.eu/computing/vaio/index.aspx?l=en_GB&m=0&s=VGN-T

Go to a Google search web page and type in Sony Vaio NR385E/W optical driver

You should see a list of down loads available

if realy your CD Drive was damaged.
use External DVDROM that cannect to your comuter by USB port.
Everytime you need to use DVDRom, you can connect it to your computer and other times it is seperate from your computer and computer waigth will be reduced

cd dvd driver problem download it from their site

If your system still boots up, you have to create the recovery disks. Here's the procedure on how to do that:

http://www.sony.co.in/support/faq/297257/product/vgn-cr36g/modelfirst