Gateway help how do I open the disk drive on my gateway NV570P02H?

Put in a disk and close the player. Then open Windows Explorer and look for the disk player (usually drive D: or E:), open it, and click on whatever you want from the disk.

If your disk drive doesn't make a whirring noise when you close it, you have a problem.

Open windows explorer and find my computer, expand, find and right click on the drive letter, click on open. If this does not work, straighten out a paper clip, find the small hole located beneath the drive door and insert into this hole and press hard. This is the manual open mechanism.

Are all the Windows and Gateway updates and Hotfixes in? Look for a DVD rom fix on the Gateway website support. If there is no disk in the drive and it opens, you may want to replace it. You can try a work-around, I have no idea if it will solve the problem, but at boot open the BIOS, go to Boot sequence, Change HDD to boot first. DVD/CDrom 2nd or 3rd.

Most disk drives have a small hole that you can shove a bent paper clip into in order to manually open the drive, which could at least help you recover whatever disk you have in the drive, and may even fix the problem if the drive got jammed. Some computer cases cover up the front of your drive however, so you may need to open up the case to get at the drive.

The Gateway Solo 2500 model computer accepts hard disk drives up to 6gb. The system is not able to correctly read and use a 40gb hard disk drive.

Typically, a computer tries to "boot" from several devices:
1. 3.5-inch diskette
2. internal CD-ROM
3. internal disk-drive
4. USB memory-stick
5. network (if a "boot-server" can be found on the network)
6. external diskette
7. external CD-ROM
8. external disk-drive

So, in your case, either

* the "boot-order" _EXCLUDES_ your disk-drive,
* your disk-drive is not connected,
* your disk-drive is connected, but is "dead" (not responding)

Not being able to boot from the disk-drive, your computer probes, via the network, for a "boot-server". Finding none, your computer reports, in a strange way, that "network cable is not connected to a boot-server".

So, the "check cable" means that the Ethernet cable between the network-port on your computer and the boot-server may be "unconnected".

What this could mean is that your disk-drive is "dead".
Take the computer to a qualified technician, for more trouble-shooting.

Unplug for 2 hours. otherwise timing is off and timing needs to be adjusted or rubber replaced..usually Pro shop or open it up and look aroound , possibly a belt came off ??

Please rate!


rate please!

sounds like the belt came off the drive. you will have to take apart and put bet back on,

hope this helps
please rate well.

If you need further help, reach me via phone at https://www.6ya.com/expert/mark_445a24324be9eb03

check Gateway's support for possible help here. Most laptops can be upgraded substantially, RAM or Hard drive.

Gateway's site- I didn't see any BIOS upgrades. http://support.gateway.com/support/drivers/search.asp?ref=step&st=browse&platform=10022&model=10651&os=&type=

Perhaps someone on this site has made such an upgrade and can give you a definitive answer.

the system disk are usually on a partition on the hard drive.
if you didnt make a copy of the HARD drive or made a cd from the images on the hard drive, gateway wont help.

you could buy a cd from them

some gateway have a special boot directory to boot from

try looking for that.


I’m happy to help further over the phone at https://www.6ya.com/expert/david_92c86cbc79e9b552