LG VX5200 Cellular Phone Logo
Anonymous Posted on Sep 28, 2007

LG VX 5200 - Permanent Blue screen Display Problem

The verizon display has been replaced by a blue screen. Call can be made and receive. But no visual. Any ideas? Thanks Jaimeroo

  • 17 more comments 
  • Anonymous Nov 02, 2007

    my screen on the inside of the phone is a blue color. i recently had to replace the battery and have no clue why this is happening. please help

  • CeeYa Nov 09, 2007

    I have a blue screen on the inside too. I haven't been able to fix problem. Any ideas on repairt beside battery?

  • GARY OLD MAN Dec 16, 2007

    i got blue screen to can someone help

  • Anonymous Jan 02, 2008

    my screen is blue, i cant fix it, HELP ME!

  • Anonymous Jan 05, 2008

    Ditto! Blue screen issue. Taking out battery seems to reset but it keeps returning when left unused for some time.

  • sbschroer Jan 05, 2008

    I've got the same problem. Tried a new battery and charging the old one. Nothing worked. Any idea how I can get my phone numbers out??

  • Anonymous Feb 26, 2008

    I also have the same problem...but mine has been weird colors for some time, and it had good days where it worked for a minute and then went bad. As soon as I figured out I should get my contacts out one by one onto paper, it went blue, and is staying that way. My first 5200 somehow got the down button as a shortcut key and they couldn't fix it. I dropped that one a million times , threw it at the wall even, and it was fine other than that problem..which I actually think I somehow did...

    This is my second one. I dropped it once, not from very high either....My warranty was almost up when I got the first one replaced. Now I have to tell everyone not to send me text messages, I have to get phone numbers again....its crazy. And, when my dad finally tries to renegotiate the contract in April, which he says is the earliest they can do it, I will have to get my ringtone -AGAIN...and pay for it AGAIN....maybe I should just yell at the verizon people again like I did when I switched phones the last time, so they take the cost off the bill.......

    Anyways. This problem can't be solved. Eventually it will become a permanent blue screen. Taking the battery out, keeping it fully charged, keeping it cool, will not help. Originally keeping it fully charged helped, but at this point, it doesn't matter.

    I have to deal with a crappy verizon phone for two more months thanks to their crazy only one year warranty. Verizon is great....this phone is not...oh, and I read about the chocolates having the same problem, only with a white screen, happens after you drop it....so I guess I won't get the chocolate.

  • Anonymous Apr 07, 2008

    i have the same problem. only the inside screen is blue however. but i can still call, and kinda see (if i squint and hold the phone at weird angles) to txt. fully functional, but not that screen! it sucks! i turned it off and plugged it in and it put white lines on the left and right side of the screen and made it easier to see, but didnt completely fix it...

  • sharonhatley Jun 30, 2008

    I have a blue screen on my phone and it will not do anything i tried to turn it off and on and it will not go away.

  • kara11 Jul 22, 2008

    Same with me! Luckily I'm getting a new phone soon but I need to collect all my contacts to put on my new phone. It was weird because the front of my phone was fine. The inside was blue. I just closed my phone and didnt use it for the rest of the day. The next day I opened my phone again because I was going to send a text to my friend to wish her a happy birthday. As soon as I pressed "ok", it went back to the blue screen. I also tried charging it, turning it off and on, taking out the battery and putting it back in, the blue screen is still there, it is also now in the front.

  • Anonymous Jul 31, 2008

    LG phone through Verizon has also developed a "blue screen". I live in AZ and it is warm out, had it in my pocket. It worked when I opened it to turn it off so I could let my toddler play with it, then when I got it back from him about 10 minutes later the display no longer worked. I can call in and out, but can't see the screen to use the menus.

  • sexy_southsi Oct 19, 2008

    i have a LG vx5200 and it woked fine and now the screens blue??

  • Anonymous Dec 28, 2008

    ive tried eveything!!!! i put my phone in the freezer, restarted it, and tried to turn it off and on repeatedly!!!!! and both exterior and interior screens are still blue!!!!! HELP!!!!!!!!!

  • Anonymous Jan 20, 2009

    i have ihe same problem

  • bfro Feb 19, 2009

    same thing happed who knows how to fix

  • Angellark Mar 22, 2009

    my phone only goes to blue i can make calls and everything seems to work from wat i can tell but no display is coming up. i really need to fix this if u know how email me at [email protected].

  • Anonymous Apr 03, 2009

    I havent dropped or got my phone wet at all and suddenly the front screen started to scramble but would go back to normal when I shut the phone, now it will turn completely blue, it helps if I turn the phone off and back on but now the main screen is starting to act up as well, I have had the phone for 3 years without any issues until a few days ago.

  • jimmyneilson May 19, 2009

    I have had the same problem. It helps to plug it into the charger and turn it off and on. The only real solution is to back it up and then throw it off a cliff. Then after stomping on the remains buy a samsung.

  • Anonymous May 21, 2009

    Same except mine won't reset, it is permanently blue

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I had the same problem and just fixed it, literally five minutes ago. You'll have to be a little brave and sure of yourself because it involves taking the phone apart. Around the inside screen are four silver cushion/spongy pieces. Remove these with a very small flathead screwdriver and set aside. Now you will need a very small Phillips head screwdriver to remove the four screws that are underneath these cushions. Once they are removed very carefully use the flathead screwdriver to "crack" open the phone housing. Once it is opened you will see a gold/tan colored ribbon coming from the lower half of the phone. All you have to do is press down on this ribbon to make sure that it is connected to where it is supposed to connect. It's like a puzzle piece that has to fit perfectly in order for the screen to work properly. You can check to see if it's working by turning the phone on before replacing the housing. If it is not recheck the "puzzle piece." I hope this helps.

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  • Posted on Feb 16, 2009
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Ok this worked for me - Follow the steps by pivoforall and when you get to the ribbon cable part , lift the puzzle piece off gently. Take a blow dryer and run it on high for about 30 seconds below the ribbon cable (puzzle piece) and the place where it plugs in. Replace the puzzle piece and make sure it is securely snapped in. Now replace the battery and reboot the phone by hitting the send and end keys at the same time and WOW the screen returns ! Hope it works for you.

A

Anonymous

This is my second LG VX 5200. The first one died of the dim screen and this one is dying from the blue screen. This has happened to every single LG Ive owned. (vx3200, and 2 VX 3300s). LG is a horrible manufacturer and they make their phones to die in one year of wear and tear. Nokia is probably your best bet. As for a fix, try combinations of popping out the battery, toggling DC power to it form the wall transformer. I am going to try to take mine apart after I back up the contacts to verizon. I'll get back to this forum afterwards. I heard it may be a stretched/disconnected ribbon cable. I would suspect that because my phone doesnt stop a call when I close it, and I did not set it up that way.

A

Anonymous

I had the same problem, and when i switched batteries it went away. The blue screen has happened to me several times, and as far as i can tell its caused by one of two things: either heat (When i kept the phone in my pocket for an extended period of time it'd act up, or if you use the battery to complete deadness that might cause it too.

A

Anonymous

My phone did the same thingg! it sucks i know. but try turning the phone off and then back on. if that doesnt work one time i plugged the charger in and it went back to normal for some reason. but when worst comes to worst just go get a new one

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