LG Shine CU720 Cellular Phone Logo
Posted on Mar 10, 2009
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My lg shine cu720 can not download altell picture messages. It says failed to retrieve message 6.

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  • Expert 275 Answers
  • Posted on Mar 10, 2009
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Joined: Apr 24, 2008
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You need a MMS configuratior sent to your phone so that you can enjoy picture messeges, either that or just power the phone off and back on and try it again, somethimes it's usually a bad connection only. Also in some cases when you never did a picture message before, you would have to send yourself 2 pic messages first that that would register your phone in the picture message service from your serv provider.
For your MMS configurator go to your Serv. providor web site

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Picture Message

http://tmobileuscare.wdsglobal.com/phonefirst

you can try that link. If that doesn't work here is the backdoor.

Log in to t-mobile.com
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Go to services and data
Go to device setup tools
Go to Begin to use the T-mobile wireless configurator

send yourself the settings for the Nokia 2610.
Use the settings for T-zones and MMS.
When it comes in it will read "New sim 1 settings recieved"
The pin is the last 4 digits of your phone number
Click install
Click install again
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sounds like your settings need to be put in again manually to do that you need to contact ur cell provider whos your provider? if 02 i can give you settings
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My lg cu575 says Failed to Retrieve Message 6

u prolly dont have the service try to turn ur phone off and remove the battery for 15 seconds it'll update ur phone
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