I work for Coby technical support. Our customer service phone number is 1-800-727-3592.
If the unit is not being recognized by your computer, try using one of the USB ports on the rear of your computer tower. If it still isn't recognized by your computer, unfortunately, it needs to be replaced. The unit can not be fixed. The warranty is 90 days from the date of purchase. You would need the receipt in order to receive a warranty replacement.
If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!
115 views
Usually answered in minutes!
×