Kenmore microwave model 401.8505 door safety lock system does not engage and therefore the microwave doesn't work

William Miller

• 9179 Answers
• Posted on Jul 01, 2008

SOURCE: KENMORE MICROWAVE (HOUSEHOLD) LOCKED

It sounds like you press STOP two or three times to lock it. Maybe that (or another key) will unlock it.

The lock / unlock procedure will be covered in your owner's manual.

Or you can try a hard reset - unplug it from the wall for one minute, then plug it back in and try again.

If you don't have your manual, you can get one here. (Enter your model number without any spaces)

We're happy to help and we appreciate your thoughtful rating of our answer.

William Miller

• 9179 Answers
• Posted on Sep 25, 2008

SOURCE: have a panasonic slimeline combi

If you gently push up on the door latches (hook-like devices on the door) there should be spring tension. If they just flop right up, the spring is off.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

Of course the door latch head (hook-like device) is easy to replace or repair if that's the issue.

We have critical safety & disassembly info at our site, linked here.

You can order Panasonic parts here.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

William Miller

• 9179 Answers
• Posted on Aug 09, 2009

SOURCE: kenmore microwave model number 401.80084700 Displaying -SE-/-5E-

-SE- error means you have a shorted membrane keypad.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and of course one should never leave a microwave unattended while cooking.

There are three ways you can get it fixed:

DE34-00178X SWITCH MEMBRANE $20.30
ref#53 membrane keypad
take yours off as in the video at our site, peel the old keypad off as in this handy guide with pictures , clean the surface, stick on the new keypad
order by part number here
(We can do this job for you for a total of $70.25, but as you can see, the other two options are more practical and economical)

DE94-01647A ASY CONTROL PANEL $39.01
ref#66 control panel frame with keypad
take yours off as in the video at our site, disconnect the keypad strip as shown here, move your circuit board to the new frame, reinstall
order by part number here

DE94-01648A ASY CONTROL, BOX $58.12
ref#59 complete control panel assembly with frame, keypad and circuit board
take yours off as in the video at our site, then install the new one
order by part number here

If these parts are not in stock, they should be available in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

SOURCE: Kenmore Microwave Oven door won't shut

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
!!!!!

SOURCE: kenmore elite microwave model 665.61689101 after

Hello & Welcome to FixYa

F3H error means a failure in moisture sensor however, if you leave it unplugged for 15 minutes it should work, if won't then the sensor or the control board needs replacement. Please get back to me if you have any other questions.

Kevin