- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hello megbert,I own a TomTom also and have had your same problem before. I have listed the procedures from TomTom Home. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are charged up or the USB is plugged in.
If your device is not starting up properly, follow the steps below:
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up dataIn rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.
Hook the Tomtom using the USB cable to your computer. You should see the Tomtom drive under My Computer as a drive letter.
Backup all data from the Tomtom to a folder on your computer. Now select the Tomtom drive and right click, select properties, select tools, and then Check now. Allow the computer to fix any problems with the Tomtom drive. Once this is completed. Remove the USB cable and do a reset. Now turn on your Tomtom and it should work.
My TomTom One is acting up. All of a suddent, it has a hard time finding a valid GPS signal. Then, it sometimes becomes frozen at the first screen when you turn it on. When I try to connect to the computer, the menu page comes up on the computer screen, but the unit does not respond to anything. This unit has operated smoothly until now and I have done nothing to change it. Any ideas?