Ames 2398200 True Temper Water Genie Hose Reel with 40-Foot Hose Logo

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MICHAEL GONSETH
MICHAEL GONSETH Posted on Nov 12, 2012
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Disassemble ames model 2398200 water genie

Need to take apart to get the hose loose from reel and reassemble

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bethsky

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  • Posted on Jun 01, 2014
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I have removed all screws and opened circular sides. I am unable to pry can apart. The hose is off the reel and one part is loose inside. I believe it is the hose guide. Any ideas? Next step garbage can and I won't be buying products made in China again! Thanks

  • bethsky
    bethsky Jul 23, 2014

    seems my marvelous mechanical husband fixed it! I wouldn't recommend this task to anyone without mechanical knowledge and proper tools! We had to completely dissasemble the watering can and reassemble without any instructions. I told you he was marvelous

    .

    I was correct in my first assumption: Hose guide came off inside the can and blocked the hose retracting or extending. Husband had to use an "O" ring extractor tool to take the hose off the can in order to tighten (he actually created a new spring with some wire he had) all parts and now it is better than new! This item was a very good idea, but had poor execution (cheap plastic parts). Stick to watering cans for real...Purchased my husband for Fathers Day/Birthday an Ely Hose Reel. Made in USA and real quality item. Steel and Brass with a 10 year warranty! Pricey but so worth it!

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