Question about Plantronics Voyager PRO Bluetooth Headset

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Plantronics Voyager Pro Bluetooth Headset blinks red

I have a Plantronics Voyager Pro bluetooth headset and can't charge or power it on. The red light blinks slowly for a few minutes and then stops. It had been working fine but I was trying to do a myheadset upgrade through the Plantronics site when it seemed to overload or stop working. Does anyone have any ideas on how I reset it - or do I need to send in and hope for a replacement?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Peter Denton
  • 16 Answers

SOURCE: plantronics voyager 510 headset

Make sure the headpiece is charged. Turn the headpiece off by pressing the little black button on top of the earpiece and holding for about 5 seconds. Turn the earpiece back on again the same way. You should have a slow flashing blue light on the mic boom. The base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.
If this doesn't work you may need to manually pair the earpiece to the base by pressing and holding the Listen Volume Adjust + Button and headset Call Control Button on the earpiece until the light on the mic boom flashes red and blue repeatedly. As above, the base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.

Posted on Nov 05, 2008

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r_wensell
  • 51 Answers

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Make sure it is fully charged then hold the button down and don't let go till it flashes blue/red. You will see it turn blue first but still hold down the button till like I said it flashes blue/red.

Posted on Sep 12, 2009

  • 5 Answers

SOURCE: I have half a dozen

http://plantronics.custhelp.com/cgi-bin/plantronics.cfg/php/enduser/std_adp.php?p_faqid=8165&p_created=1128461658

I was searching for this today and happened to find the above on the plantronics website. It definitely frustrated me till I found out about how to put the base in pairing mode.

Posted on Jan 07, 2011

  • 5 Answers

SOURCE: Plantronics Voyager 500a Bluetooth Headset

Try re-syncing the headset to the base unit:

http://plantronics.custhelp.com/cgi-bin/plantronics.cfg/php/enduser/std_adp.php?p_faqid=8165&p_created=1128461658

Posted on Jan 07, 2011

HDI Headsets
  • 537 Answers

SOURCE: Plantronics Voyager Pro bluetooth headset

You want to turn off the power to your headset and turn off your phone. Remove for 30 seconds the battery from the phone and reconnect. Then follow the pairing instructions found on pages 4-5 in this link for the Plantronics Voyager Pro+.

Good luck from Headsets Direct!

Posted on Sep 16, 2011

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1 Answer

My plantronics voyager pro wont turn on, It doesn't fill power on-off bottom. I can only charge it correctly with red led. Each time when I press "volume+" bottom for 5 seconds while charging...


Sounds like you have a few things going on here that may be a procedural problem. We recommend reviewing your user guide, paying close attention to the "take a good look" and "tips". The link below for the Plantronics Voyager Pro+ should help.

Plantronics Voyager Pro+

Good luck from Headsets Direct!

Oct 13, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

Blinking red while charging? will not turn on when unpluged


On the back of the headset you'll locate the power button. Turn off your headset before charging. It should glow red while it's charging. If it still doesn't come on, it's time to see your retailer about getting it replaced or call Plantronics at 800-544-4460 x5 x5538 for service.

Good luck from Headsets Direct!

Jul 19, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

MY VOYAGER PRO .. LIGHT FLASHES BLUE RED BLUE RED ... CAN'T TURN OFF, CAN'T RESET, CAN'T RE PARE


If you manually turn the headset off, make sure that it is by itself, no other phones in the area, no WiFi hotspots. Once this is done make sure that there is not a bluetooth already installed on the phone itself, if there is, delete it. Make sure that the headset has a full charge. Try the pairing again. If this still won't work, you can try Plantronics Tech service line 800-544-4660.

Here are two links that may be helpful:

Plantronics Voyager Plus User's Guide

Plantronics Voyager Plus Pairing Instructions

Good luck from Headsets Direct!

Jun 04, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

THE CHARGING LIGHT DOESN'T COME ON. I CHARGE IT DAILY BUT WENT ON A TRIP FOR 5 DAYS AND WHEN I RETURNED THE LIGHT WON'T COME ON...RED OR BLUE.


Per Plantronics: The Voyager Pro is not a moisture resistant headset. So if you have worn the headset during work outs or outside in excessive heat it could cause it to fail.The only solution is to have the headset replaced if still under Plantronics one year warranty.

Good luck from Headsets Direct!

May 23, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I bought the plantronics voyager pro bluetooth headset two months ago and now it's dead. It's been working great for two months. When it's plugged into the wall for charging the red light is illuminated....


One thing you can try is to power down and then power the headset back up. The instructions are on the link below for the Plantronics Voyager Pro, particularly the page "Listen To The Voice."

Plantronics Voyager Pro User's Guide

If that doesn't help, then you have a bad processor in the headset. It's still under warranty so contact Plantronics at 800-544-4660 x5 x5538 for warranty service.

Good luck from Headsets Direct!

Apr 28, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

The blue and red light doesn't. Come on at all


First, make sure to charge the unit for a few hours. Next, try pairing with the following link:
How to Pair Plantronics Voyager Pro Bluetooth Headset
If it still doesn't enter pairing mode, the unit is defective and needs to be replaced. It comes with a 12 month warranty. Contact your supplier to receive a replacement.
Good Luck from Headsets Direct!

Apr 27, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

Plantronics voyager pro plus is connected and paired with blackberry tour. when a call is coming in, I cannot answer or hang up the phone from the bluetooth headset.


Make sure that your Blackberry's headset mode is activated. If the headset mode is turned on in the Blackberry menu and settings, you may also need to re-pair the headset to your phone to make sure that it has a good connection. Before running through the pairing process, be sure to totally delete the headset from the Blackberry's menu. You may want the headset turned off for this process.

Once you make your Blackberry discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.

Plantronics Voyager Pro Pairing Instructions

Good luck from Headsets Direct!

Mar 09, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I cannot connect my Plantronics Voyager Pro to my iPhone 4.


Once you make your iPhone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.

Plantronics Voyager Pro Pairing Instructions

Good luck from Headsets Direct!

Jan 25, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I have a samsung rogue and I all I hear is mostly static with the Plantronics Voyager PRO


Make sure that it has a good connection, try to re-pair the headset to your phone. Before running through the pairing process, be sure to totally delete the headset from the phone's menu. You may want the headset turned off for this process.

Once you make your cell phone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.

Plantronics Voyager Pro Pairing Instructions

Good luck from Headsets Direct!

Dec 25, 2010 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

Cutting in and out. best described as sounds like i am talking into a fan.


Make sure that it has a good connection, try to re-pair the headset to your phone. Before running through the pairing process, be sure to totally delete the headset from the phone's menu. You may want the headset turned off for this process.

Once you make your cell phone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions:

Plantronics Voyager Pro User's Guide

Good luck from Headsets Direct!

http://www.headsetsdirect.com/plantronics-voyager-pro-bluetooth-pairing-instructions

Also if you have a different phone available just to test, see if it does the same thing.

Sep 15, 2010 | Plantronics Voyager PRO Bluetooth Headset

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