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Re: how can I increase the volume of the radio
Check the grill in front of the speaker area for debris or plugged holes. Check the transmitting radio for debris blocking the mic hole. When turning volume up on the radio, do not max out the volume knob, back it off slightly for best sound. If these do not help, your radio is probably malfunctioning and needs replaced.
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believe the ringer volume is low or at minimal or turned off, that's
why the ring is very low. Try this; press the arrow (left and right
or up and down button) on the phone constantly. This should increase the
ring volume if actually it is low. Or, call the phone with another
line, while the phone is ringing and press the arrow
buttons without picking up the phone, this should increase the volume.
If the above doesn't solve the problem, please let me know so that I may direct you further.
It could be a safety protection meaning you could have a shorted speaker check all speakers and wiring, or it could be a defective volume control, try cleaning the volume with a contact cleaner spray you can find at any good electronic store (you normally have to open the radio to reach the POTENTIOMETER/VOLUME) to be able to spray inside it, than alternate (high/low) the control repetively to move/clean the volume's circuitry
If you are talking about a new from the factory radio, there is no way to increase volume. If you are talking about an existing radio which has lost volume over time, short of cleaning the grill of debris, and using a known good battery, there is no fix for low receive audio.
Sorry to hear of your difficulty. There are a few things which come to mind. First, if you have only two radios, check the good radio to see if anything is plugging or covering the mic hole. Then if the good radio is not the problem, check the bad radio for debris or something covering the speaker holes. If this does not reveal a problem, the next issues are possible, but not resolveable: You either have a bad volume potentiometer (internal volume device) or your speaker is bad.