RESET didn't work

maybe you locked the key behind mp3 player. or it does not have enough chaging

Is the battery fully charged?Try to reset the unit back to factory settings.Could be a corrupt file stopping it.

The device requires 50MB of free space to build the internal database. Make sure you have at least that much space before trying to power on again. If you do have that much space, there is likely an issue with the firmware and will require a firmware reload.

You can download the update from here:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2558

Follow the installation instructions provided. (You may need to backup the media on your device if you don't have it already on your computer)

ON THE BACK OF THE MP3 PLAYER THERE IS A RESET BUTTON YOU CAN CLICK IT WITH THE BACK OF AN EARING. WAIT A LITTLE WHILE AND IT SHOULD BE WORKING LIKE IT'S BRAND NEW.

Try going to rca's website and doing a firmware update to the mp3 player.

myspacepepe this just worked for me. Try downloading the firmware here:


http://www.fixya.com/support/t322643-rca_opal_m4008a


Then read this solution another user posted. Hopefully this helps you. I had the same issue.




I had this problem. Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours. Then I made sure it was powered off. I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's. I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL. I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL. I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited. Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO! You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware.
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there. Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached. After drag and dropping files into the OPAL, I power down the MAC. After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu. It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device. But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time, you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

I have an opal also and it sounds like yours is defective.You should try returneing it to the factory if it is still under warrenty.

leave it on till the battery runs out or push the reset button on the back of the player with a pin, or a paperclip

plug the device to your computer and try to format it using windows media player...make sure you use a computer with windows xp...stay away from vista...it will damage your device..if that doesnt do it..try to get the latest firmware upgrade..that should solve the problems you are having..

This is the BEST solution. I just had the same problem and ran across this solution and it actually worked. If you are experiencing this problem, this is the only fix I found and I have tried several. Solution #2 posted on Dec 30, 2007

Billy_K
Rank: Apprentice
Rating: 95%, 9 votes
I had this problem. Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours. Then I made sure it was powered off. I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's. I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL. I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL. I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited. Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO! You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware.
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there. Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached. After drag and dropping files into the OPAL, I power down the MAC. After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu. It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device. But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time, you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.