http://www.linksysbycisco.com/US/en/support/WUSB54GS/downloadYou may want to download drivers and new updates for this model from the link above. You have to select your version (2) and you'll see the download to your left on the page.
Try plugging it into another USB port.and or another computer if you have one available. Test the USB port with another device to see if it maybe the problem. Also make certain your plugs are snugly in their sockets. But it I think you are right on target with the defective device point of view.
If you ruled out the things listed above...defective.
Hope this helps, please leave rating, thank you
What version do you have
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