IOGear GCS632U 2-port KVM Switch Logo

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Anonymous Posted on May 25, 2017

USB Mouse works, keyboard does not

I work from home on some days. I have a desktop and docked Dell laptop that I share the wireless keyboard, mouse, and monitor with. Worked great. My desktop ran XP and my laptop ran XP. My laptop was re-imaged to windows 7 and now the monitor still switches, the mouse switches but the keyboard has issues. I can plug the receive of the keyboard into the laptop directly and it works. But in the switch it'll work until windows 7 boots up. Still works fine when switched to the XP desktop

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Robin Brighouse

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  • Posted on May 25, 2017
Robin Brighouse
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You will need to update the drivers on the computer for the docking station. It will be the windows seven drivers or lack of them that is causing a failure to remap the usb ports that the wireless dongle is plugged into.

2 Related Answers

Anonymous

  • 2923 Answers
  • Posted on Apr 06, 2009

SOURCE: Problem with KVM switch and Vista

Your problem has nothing to do with the Operating System (Vista), it has something to do with the brand of your computer. I have similar problem before, I have Vista (Dell), but the time I connected another Vista (Sony Vaio), everything worked correctly.

This is what you need to do:

1. You have to make sure that you are using a standard USB keyboard and mouse.

2. Connect first the keyboard and mouse directly to the Vista computer to see if the USB ports of your computer are working properly.

3. You may power cycle the KVM switch by disconnecting it from the computers (including the keyboard and mouse) and leave it disconnected for 2 minutes.

4. Reconnect everything after two minutes and then reboot the computers.

5. Try using different USB keyboard if problem exist after power cycling the KVM switch.

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Anonymous

  • 30 Answers
  • Posted on Jul 26, 2010

SOURCE: Keyboard not working on one side of switch

the GCS632U has keyboard and mouse emulation that may not function correctly with docking stations. To ensure the KVM it self is working correctly I would suggest plugging the single USB from the KVM directly into the laptop and see if you have the same keyboard problem. This will at least tell you if the KVM is working properly or not.

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Related Questions:

0helpful
1answer

What make the mouse scrolling ?how does it work?

post problems or symptoms
not ask for theses on mouse design.
That keyboard is a relic.
no history toll, no PC told no OS told
just a vague scrolling thing.
some of those old keyboards use special mouse just for it.
and the keyboard most work first. or mouse will be dead
all parts that came with the keyboard and mouse kit must not be missing for sure the transceiver USB module
that keyboard doe now work in w8 ,w10 or w10 OS PCs
its too old now.
real set name is

OEM Dell Computer DELL 310-4170 W0147 MULTIMEDIA WIRELESS OPTICAL KEYBOARD & MOUSE DESKTOP BROWN B Dell Computer
zero support exists now.
its too old.
and kbd and mouse batteries are bad, or rusty train wreck
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Keyboard & Mouse not inputting..Dell OptiPlex GX280.. OS, XP. Microsoft Wireless Desktop 3000 (keyboard/mouse) new.. Dell boots up and desktop appears, the cursor (arrow head) remains in middle of...

Check that batteries are charged and installed properly.--make sure driver disc is installed if applicable- check instructions as some wireless suites need you to push a small connect button to initialise them . Also try shifting the usb conector into another USB port if it is notm getting reconised.

I hope this helps
Andrew.A
0helpful
1answer

I just bought a new Inspiron laptop, as well as a Kensington USB docking station and a Dell WM311 wireless mouse. I can't get the mouse to work at all, and can't get the docking station to work properly...

Closing the lid of most laptops sends a signal to put the machine in hibernate or sleep mode. You can either leave the lid open or change the power savings settings. In Win 7, this is in the Control Panel but can also be reached from the advanced power savings settings from the Screen Saver. Click on the desktop (anywhere without an icon or running program) and select Personalize. Click on the Screen Saver and then Change Power Settings. Then Change Plan Settings (look for the line Advanced Plan Settings and the section marked Power Button and Lid).

I don't know enough to help you with the mouse problem. I'd check the batteries for the mouse first. Then ask Dell.

I wish that I could be of more help.

Cindy Wells
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1answer

My son moved the dell wireless keyboard and mouse from our home computer to use in his room now I cannot get it to work on our home computer again. Help

Please follow the bellow steps to setup the wireless mouse and keyboard again.
1) Check whether the batteries are working in the both device.

2) Connect the 3rd kit with the PC in the USB port (receiver).

3) Press the knob for wireless activation on the receiver along with the same of the keyboard (back side of the keyboard) for 4-5 seconds. It will activate keyboard.

4. Now press the wireless knob of the keyboard as well as of the mouse - mouse will start to work along with keyboard.

Hope the solution will work fine.
Thanks for using FixYa.
0helpful
1answer

Keyboard not working on one side of switch

the GCS632U has keyboard and mouse emulation that may not function correctly with docking stations. To ensure the KVM it self is working correctly I would suggest plugging the single USB from the KVM directly into the laptop and see if you have the same keyboard problem. This will at least tell you if the KVM is working properly or not.
0helpful
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Wireless mouse and keyborad will not work. replaces batteries and hit reset button on mouse and keyboard. can not get access to computer

Sounds like your USB circuit may have gotten fried due to a static discharge (assuming your keyboard and mouse are USB). You can purchase an "add-on" USB pci card or a PS2 Mouse and Keyboard.
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4answers

Dell wireless mouse and keyboard-no instructions

Most Bluetooth keyboards and mice are just Plug-n-Play and does not require any driver installation. You need to isolate the problem, please follow the steps below:

1. Make sure that the wireless adapter of your wireless KB and mouse is properly connected to the USB port of the computer.

2. Make sure that the USB ports of your computer are working.

3. Use fresh batteries for the KB and mouse.

4. After connecting the wireless dongle to the computer, turn on your KB and mouse (there should be an ON/OFF switch underneath).

5. Briefly press the connect button on the wireless dongle and then hold down the connect button underneath the mouse for five seconds and then release it.

6. Do the same steps for the KB.

Have a good day!
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Dell Latitude D800- Keyboard and mouse stop working when undocked.

First update any drivers for your dell.

www.support.dell.com

Is the dock a dell dock, or a universal Dock?

the drivers may need updating.


Some times when you plug a dock in, and turn it on, they will load them into the drivers and when you unplug it, it gets confused and when you boot it up it has to re-install the original drivers and does this while its booting.

This happens alot with the GX620 desktops. If you pull a USB keyboard out while its off and plug it back into a different USB port and tun it on. It wont work right away.

We end up having to let it sit at the login screen for a while till it reloads the drivers to the new USB port.

You will know if yours is doing this as the Hard drive light will be flickering and running.

Try booting it up and letting it load windows and waiting a few minutes.
0helpful
1answer
1helpful
1answer

Problem with KVM switch and Vista

Your problem has nothing to do with the Operating System (Vista), it has something to do with the brand of your computer. I have similar problem before, I have Vista (Dell), but the time I connected another Vista (Sony Vaio), everything worked correctly.

This is what you need to do:

1. You have to make sure that you are using a standard USB keyboard and mouse.

2. Connect first the keyboard and mouse directly to the Vista computer to see if the USB ports of your computer are working properly.

3. You may power cycle the KVM switch by disconnecting it from the computers (including the keyboard and mouse) and leave it disconnected for 2 minutes.

4. Reconnect everything after two minutes and then reboot the computers.

5. Try using different USB keyboard if problem exist after power cycling the KVM switch.
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