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Double check outlet with another appliance or light. No power
check Circut breaker box. Doublecheck Power cord, try a substitute known good. Talk to or email MFG Customer service you may need make model and possibly serial. Usually they are helpful. I presume it's out of warranty? if not go that route.
For this concern that you're looking for the user manual for this device , you can go to this link then download the user manual save a copy of the manual to your computer or print it out for future use.
Sorry to let you down, but the cable will only function with the appropriate Motorola software (and possibly a radio interface box (RIB) if the cable type you have requires one.) Software is only available to dealers. If you are needing reprogramming, it is generally available for between $25-$40 US.
Your radios might need reprogramming. This is done by a Motorola dealer using the appropriate cable and software. The software is not available for end-users. Cost generally is $35-$40 US.
From the information you provided, it is unclear if the radios previously worked together; or if the radios are the same model number. These are facts the dealer would be able to inquire about, and it would help them determine if your radios can talk to one another.
This "switches" functions are asigned by the programmer, and depends on the systems requirments or the user habilities check with your radio programmer for any feature that you can have on your radio.
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