Question about Sony DVD/Blu-ray Drives

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DVD-rom not detected

Hello i have a problem with my dvd-rom drive.Although i can see it in my system information list and it there is indication that the device is working properly i can't see it in my computer list and its not reading anything(cd,dvd).
It's like dead!!
When i boot into windows it starts spinning but after that its gone.
It was working until yesterday.
Help please

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  • jorginio Oct 05, 2008

    A correction about earlier.I CAN'T see it in my system info.I've tried another dvd drive and a different connector but it wont read that one also

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I've used the system restore function and my dvd drive came back up.I think it was caused by a malware file i've downloaded within a game.
Anyway thanx

Posted on Oct 06, 2008

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Dvd drive detection problem




click start Control panel administrative tools computer management device manager scroll to cd/dvd rom drives + to expand could be a yellow question or exclamation mark ? ! or a red X right click update drivers

you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard

you need only do the registry check if you cant see the drive/s in windows explorer/my computer

to check the registry
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Feb 19, 2012 | DVD/Blu-ray Drives

1 Answer

My compaq presario f768wm isnt recognizing my cd/dvd rom. my camera quit working and also it says it can't find my audio output device.


Hi,
For that problem, Try first replace that internal DVD-rom drive other good internal DVD-rom drive. if not Also Detected or recognize.
Try this second solution. insert external USB type DVD-ROM. if not recognize also, Your operating system Have internal software device data corrupted. You need to reinstall operating System like windows xp, windows 7 (OS) etc.. to fix data Corrupted of operating system device for hardware software.
Please see sample external DVD-rom USB type.

jimmyverdade_79.jpg

Just let me know if not yet working your Compaq Presario 700 series DVD-rom Drive.
Thanks for using Fixya.



Aug 19, 2011 | Compaq Presario 700 Series DVD-Rom Drive...

1 Answer

Ffdh


Hi,

Could you please explain the problem a little bit. Are you not able to detect the DVD inserted or the icon for "DVD Rom" in " My computer" is not responding?

If you are not able to detect the DVD ROM in the "My Computer" then To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
  1. Click Start , type regedit in the Start Search box, and then click regedit in thePrograms list.

    If you are prompted for an administrator password or confirmation, type your password, or click Continue.
  2. Locate, and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
  3. In the right pane, if you have UpperFilters, right-click UpperFilters, and then clickDelete.
  4. Click Yes to confirm the removal of the UpperFilters registry entry.
  5. In the right pane, if you have LowerFilters, right-click LowerFilters, and then clickDelete.
  6. Click Yes to confirm the removal of the LowerFilters registry entry.
  7. Exit Registry Editor, and then restart the computer.

It should be able to detect the drives now.


Cheers.!!!

May 15, 2011 | Dell 16x Beige Internal DVD ROM - NEC...

1 Answer

Mjjjjjjjjjjjjj Hello, I'm using my presario c700 but the cd-dvd rom is not working and the system can not detect it



make sure that the cd/dvd rom is getting enough power test all leads that are attached to the dvd including electrical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd rw then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. Hope this helps


Apr 22, 2011 | Compaq Presario 700 Series DVD-Rom Drive...

1 Answer

Hi.. i am using a dell 1545 inspiron. the cd rom worked perfectly some time back but recently it stoped.1st the writer stoped workin later the cd rom reads and detectes the cd but it says its blank. plz...


Hello and Welcome to Fixya.

Seems like you're having a software issue that prevents your system to read/run a disc when inside the operating system. I have included the official fix from Microsoft:

DVD Drive Troubleshooting

All you have to do is to click on "Run Now" and follow the on screen prompts - just remember to eject any CD that you may have inside the drive.

Please note that if this does not work, then the drive needs to be replaced. You may contact dell in case that happens.

Hope this helps and Thanks for using FixYa.

Feb 22, 2011 | Dell DVD-rom DVD Drive

2 Answers

I want to install project igi 2:covert strike but it detects that previous installation detected ,plz uninstall it first.but there were no information/related to it on the pc.plzzz,help sir.


I want to install project igi 2:covert strike but it detects that previous installation detected ,plz uninstall it first.but there were no information/related to it on the pc.plzzz,help sir.

Dec 11, 2010 | Targus USB 2.0 DVD/CD-ROM SLIM EXTERNA DVD...

1 Answer

Does not detect dvd-rom


Hello and Welcome to Fixya.

Here's a link from Microsoft for the official fix of this issue:

DVD Drive Troubleshooting

All you have to do is to click on "Run Now" and follow the on screen prompts. Remember to ensure that the drive is empty before you start troubleshooting.

Please note that if this does not work, then the drive needs to be replaced. You may contact dell for replacement options in case that happens.

Thanks for using FixYa.

Sep 09, 2010 | Dell DVD-rom DVD Drive

1 Answer

Dvd rom drive does not work


Hi,
Try to open control panel then click add hardware. If you have entered the dialogue box, answer whatever is asked according to what you're searching. Then click whatever hardware your PC would like to detect then click finshed. After the detection, close the wizard box then try to open your DVD ROM and try it.

Hope this answers your question.

Feb 18, 2010 | Artec 16X DVD-ROM 48X CD-ROM Drive with...

1 Answer

Pop up says doesnt detect dvd in rom


Hi:
If your DVD drive doesn't detect a DVD, or a CD disk, And the drive still shows up when you go to the "
my computer " page , it is most likely that the DVD drive is defective, There is not a simple software fix for this, and you need to shop for a new drive. A new DVD burner can be found for approx $40 at most stores.

Oct 29, 2009 | Dell DVD-rom DVD Drive

1 Answer

Laptop unable to detect the DVD/CD drive


check device manager? see if there is you drive? check computer managemnt-> storage if you drive is listed.... run add new hardware if not, manual instal with have disk, download new driver, and firmware.

Mar 21, 2009 | Toshiba Style Bay DVD-RAM Drive Kit...

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