When you first turn on the computer, the video display will show the windows xp scrolling and then it goes to a black screen. What could cause this?

open or reinstall your windows graohics program it might be directed away from your moniter

There may be a problem with your windows installation. Search Google for Hirens boot CD, it is a free download and should contain a live XP installation. When you turn on the computer tap the appropriate button to reach the boot menu, then insert the CD and select your CD drive. Once booted it should display a live XP.
Alternatively you may have your monitor set to an incompatible resolution. If tapping F8 won't display the advanced boot menu then try finding an auto setup on your monitor or change the resolution using the monitors controls. If the advanced boot menu does display then select low resolution mode.
Hope this helps,
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Hi,

If it starts to load the operating system and then the display goes black then chances are that the dispay/video drivers are corrupt.

Boot the machine into safe mode by restarting the computer and repeatedly press the F8 key as it starts. This should bring up a sub menu with safe mode at the top. Use the cursor keys to highlight safe mode and press enter.
You will see white boot information scroll up the screen, be patient and wait for it to load up.
Click on your account and you will see a message about system restore. You don't want to use system restore so click on yes to work in safe mode.

Right click on My Computer/Computer and click on manage from the list. Then select Device Manager.

Look in the list for display adapters and click on the + or > next to to expand the list. Right click on the display adapter and select uninstall.

Restart the computer and it should load up the operating system and reinstall the drivers for the display.

Regards.

Screen Goes Black After Splash Screen

This sounds like a driver may have been updated, changed or has become corrupt, either after a bad update or virus/malware attack. Reboot the computer in safe mode with networking…when the computer reboots, open the control panel > device manager (in XP the device manager is in the system folder) > scroll to the display adapter. Right click on the adapter and roll-back the driver. Click yes and apply if necessary. Reboot the computer, it should reboot and display with no issue. It may ask (if you are automatically connected to the internet) if it can search windows update for a fresh driver….since you know what to do in case of a failed update, click yes and get a fresh driver. I would then do a complete virus and anti-malware scan to make sure the system is clean.

From your description, you were able to boot the machine properly in Safe Mode. While in Safe Mode, change the video resolution to the lowest possible (color depth does not matter at this point). You should also check that you are configured for single monitor operation if your video card supports multiple monitors. Reboot the machine normally. If all goes well, you can readjust your video settings for a higher resolution again.

In Safe Mode, your monitor will not be listed as it is using a generic device driver for basic display. Go into your video settings and reset it to the lowest resolution available. Reboot the computer into Vista again and your display should be working. If you check Device Manager now, you should see your monitor listed. If it isn't, you will need to load the Vista drivers for it. You can then modify your display settings to suit your preferences.

Try these 2 steps if they don't work get back to me :)

Step 1. Connect the video cable and turn on the computer. What happens?

• If the monitor screen remains blank (no startup screens or onscreen display messages), the monitor must be connected to another computer using a different cable to determine if the monitor is bad. Skip to the Step to connect the monitor to another computer.
• If the monitor is capable of displaying boot screens but is unable to display Windows, use the following steps to set the computer to a compatible resolution:
  NOTE: Find the native display resolution for your monitor in the User Manual or in the product specifications for the monitor model. If you are unable to find the native display resolution for your monitor model, temporarily use 1024x768 for troubleshooting purposes.
  1. Turn on the computer and press the F8 key repeatedly when the first startup screen appears.
  2. If you are using Windows Vista, select Enable low resolution video (640 x 480) , press Enter , and wait until Windows opens. To set display settings that match the monitor, use the steps in the HP support document, Changing Display Settings, Background Image, and Screen Saver in Windows Vista . If you are using Windows XP, select Enable VGA Mode , press Enter , and wait until Windows opens. Continue using these steps to set display resolution. If you are using Windows 98 or ME, select Safe Mode and perform the following steps to enter into a standard VGA mode:
     1. Once Windows opens to the desktop in Safe Mode, click Start , and Run .
     2. In the Open field type msconfig and press Enter . The MS Configuration Utility window appears.
     3. Click the Advanced button, and select VGA 640 x 480 x 16 if it is available.
     4. Click OK and restart the computer.
     5. After Windows opens, click Start , and then click Run .
     6. In the Open field type msconfig and press Enter .
     7. Click the Advanced button, and remove the checkmark next to VGA 640 x 480 x 16 .
     8. Click OK . Do NOT restart the computer.
  3. After Windows opens, right-click on an open area of the desktop and select Properties (Windows XP, 98/Me) or Personalize (Windows Vista).
  4. In Windows Vista, Scroll down and click Display Properties . In Windows XP, 98, or Me, click the Settings tab.
  5. In Windows Vista, select the native display resolution size using the Resolution slider. Set Colors to Highest (32 bit) . In Windows XP, select the native display resolution size using the Screen resolution slider. Set Color Quality to Highest (32 bit) . In Windows 98 or Me, select the native display resolution size using the Screen Area slider. Set Colors to True Color .
  6. Click Apply after you have made your adjustment. The screen should blank out temporarily and come back.
  7. If you are satisfied with the new display settings, click Yes on the Monitor Settings windows. If you are not satisfied or if the screen just goes black, wait: Windows sets the screen back to the way it was before. Try another setting until you find a display configuration that is compatible with the monitor and meets your needs.
     NOTE: If the native resolution is not available, download and install updated video driver software for your computer. Updating the video driver software can add more resolutions (graphics modes).
  8. Restart the computer. The monitor should now display a full screen image in high quality. You are done.

Step 2: Connect to another monitor
Using a different cable, connect the monitor to another computer that has video. Turn on the monitor and the newly connected computer. What happens?

• If the monitor works, the video hardware on the original computer is likely to be the source of the problems. You can try connecting the original computer to another monitor that works to update its video drivers.
• If the monitor remains blank, repair or replace the monitor.

If tried the monitor on two other computers with the same result -- definitly your monitor is faulty. Take it to the repair shop. To make double sure, run your computer with another monitor. If everything is fine now; you can blame the monitor.

may be u have problem with the display driver or u have a corrupted windows xp try to run the windows in "ENABLE VGA MODE" if it works fine then just reset the display settings else u have to try to repair / reinstall winxp
mai me ur response @ [email protected]

Same problem here. Does anybody have an answer?