They are just held on as usual by spring tension (metal spring on knob and also on shaft flat) to the shafts of the internal parts. They are really on there though, so it is best (to avoid damage) to remove the two plastic pieces (with the feet) from the bottom, then the black exterior shell and carefully push with a small screw driver or other from the inside while gently pulling on the outside. Why do you want to remove the knobs?
SOURCE: my Hamilton Beach Toaster Oven Model 31197s will
I trashed the toaster oven. Apparently even if you know how to fix something you can't get the parts. If you need to take apart an appliance to fix it, you can rest assured you cannot get a replacement part. This is our throw away society.
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