The problem on my Samsung was not the spray arm but the part it hangs from. This part is a small grey socket with a part number of POM it costs about $12 including shipping from here:
http://www.searspartsdirect.com/partsdirect/part-model/Samsung-Parts/Dishwasher-Parts/Model-DMT300RFWXAA/1482/0130000/50037802/00005?blt=06&prst=&shdMod=
After the spray arm falls off or you remove it by pulling it down and off... take a butter knife and pry the small grey plastic clips off the left and right side of the small part the sprayer arm hangs from. You will see it may have significant wear. Just pop the new part on and clip the sprayer arm back on. The part in the above link is no. 5If the aboe link doesnt work... go to www.searspartsdirect.com and search Holder
PART NUMBER: DD61-00228A
Hope this helps.
Charles
Same problem but mine is less than 4 months old. Samsung customer service is the worst I've ever dealt with too. Everyone just wants to read from a script and not answer you directly on the phone, or just stop talking to you on online chat, or (better yet) they will call you once about your service appointment. Can't pick up right away for any reason? Don't worry they will close your ticket so you have to go through the whole thing again.
A Samsung dishwasher would be a terrific Christmas gift for someone you truly hate. If I was going to Benito Mussolini's birthday party, I would buy him a Samsung dishwasher.
Same problem here with a samsung dmt300. When uyou go to buy the parts, don;t be fooled by parts that appear the same. i got some from a different model and they fit but didn't work well. other parts didn't fit at all. they change the dimensions of things slightly. I thinj they try t make the spray arms just a little cheaper each new model. now i need to find all new spray arms or the water pressure will be off somewhere down the line.
I wish I knew what other models had the same parts.
Will order new part using the link above but have to add my 2 cents. This is a really nice LOOKING machine, very quiet and reasonably priced. All that is left to be desired is a working dish layout rack and engineering to insure it actually cleans dirty dishes. Really. I am so disappointed in this machine. It is a POS.
I have a Samsung too and my upper spinner has just fallen off and although I snap it back on, it comes right back off. This is a POS machine. I will never again buy anything Samsung, should have known. It looks like a great machine but I do not like how I have to load the dishes. I'd rather have the basic dishwasher inside racks than what I have, everything is slanted and I can't stand it. Dishes have to be handwashed have the time from Cascade forming a paste inside dispenser ruining the stainless steel case inside. I have a part number of DD62-00062A but can't find the part anywhere online! Even if I buy it, it might not work, this is a lose-lose situation.
I have the same machine, same problem. Your upper arm has worn out. When it get's clogged with food, the water pressure is too much for it. Her'es a link to the correct part. http://www.repairclinic.com/PartDetail/U...
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SOURCE: upper spray arm falls off during operation, even after snapping
the clips that hold it in place are worn. you will have to replace it. they are not very expensive. to remove it simply unscrew the round disc above the arm
Testimonial: "Wish one could buy just the clip and not the whole assembly, but it is not expensive."
SOURCE: lower and upper spray arm will not turn
If the spray arm is not binding due to worn out plastic bushings, then it could be a lack of water pressure, because it is water pressure which makes the arm turn.
Give it a gentle tap in a clockwise direction,,does it spin easily?
If it does,,then it will be lack of water pressure that will be the cause.
Possible pump wear or failure.
SOURCE: du1145xtpq top spray, and upper spray arm don't
sounds like the chopper is plugged or broken. remove the lower spray arm by holding tab with a set of plyers and turn spray arm counter clockwise. then where the middle spray arm attaches at the back of tub remove screw. turn the housing on pump to the right side of the machine( its easier to pull top rack out a bit so that whole housing can move) it will turn a little bit to be released from top of pump. then take out the torx screws that hold the housing and filter on. in the sump there will be one or two more smaller torx screws remove those and remove coverings to the chopper. check to see if the mesh is plugged with food and other things. clean. also check to see if blade turn with the motor impeller. if not then the chopper needs to be replaced. good luck
SOURCE: how do you put upper arm and upper wash spray arm
just call me on +263912639492, thta's easy.thank you.
Dr. Kelson
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