Top 20 GE Zoneline AZ38H12DAD Split System Air Conditioner Questions & Answers

When setpoint is reach unit would shut off .
If you put the fan to the ON position it would run all the time and ac would cycle on and off depends on the temperature

check your airflow. grills open, filter clean etc. typically when a unit runs once and won't come back on without a reset it points to a safety switch that is kicking the unit out. By cycling power you are resetting the switch until the next trip. Many times related to lack of airflow. If you need further help, reach me via phone at https://www.6ya.com/expert/thomas_092728000e6acb79

If it happens in heat it must happen in cooling. The indoor unit has nothing to do with if it's heating or cooling. You likely have 2 moving parts in the machine, the blower wheel and the swing fins. Turn swing option off, eliminate that. You get the rest... If you need further help, reach me via phone at https://www.6ya.com/expert/thomas_092728000e6acb79

It sounds like a maintenance issue with your heat pump, its clear that the unit is trying to run but one of the safeties is shutting it down trying to protect itself. most heat pumps are equipt with a High press lockout usually a manual reset ,a low press, cut out switch resets on rise of press automatically. Causes of LPCO Extremely dirty condenser coil or evaporator coil, Loss of fan on condenser, Low refrigerant charge. A competent Service man should be able to locate and correct this problem. A seasonal check up on the unit avoids these problems.

change run capacitor on fan. or bad fan motor

I would assume that there was a recent Power Failure (PF) or that it may still have a power failure. Find the double pole breaker and turn it off and back on

please check the valve

What is it doing now? If it works but not well it could be the postioning of the thermostat. Air flow around it must be plentiful and unobstructed. Ensure thermostat is connected to unit correctly. Using a power meter, check that you are getting power to the thermostat AND it is going back to the unit. Doesn't work if it does not send power back.

This unit only has a warranty for 1 year. Have you followed the use and car instructions? If your looking to get the unit fixed follow the support link below and use the contact number for ge located on the right side of that page:
http://www.geappliances.com/service_and_support/contact/
Thank you,
Lee

Hello,

carefully follow the below steps;

Turn off the circuit breaker that controls the air conditioning system. Turn the thermostat to the "On" position to make sure that all power is cut off and the air conditioner cannot accidentally operate.
Remove the cover of the existing thermostat and remove the colored wires from the terminals. Take out any screws that secure the thermostat to the wall, and remove the thermostat.

Mount the new thermostat on the wall. Feed the wires through the unit, with enough slack to allow you to make the new connections.

Connect the red wire to the thermostat terminal labeled "RH," "RC" or "R." The red wire carries the power from the transformer.
Connect the green wire to the thermostat terminal labeled "G." This controls the relay that controls the fan. Attach the yellow wire to the "Y" terminal of the thermostat. This powers the main control. Connect the white wire to the "W" terminal. This is the heating control wire.

Close the thermostat's cover and turn the breakers back on. Turn the new thermostat to the "On" position to test it and that would be all.

I hope the above helps. If it is not helpful, please let me know so that I may direct you further.....

Good luck.

does it have emergency heat.

There are a few different things that could cause the heater to blow cold air. I would suggest looking into the different parts of the heater that cause the heat to be generated. If any of those are bad, it would definitely cause this problem. If you aren't able to find the damaged part, you should talk to a professional to look at it for you. Hopefully you can get this figured out without too much trouble. http://www.getzschman.com/bellevue-ne-air-conditioner-furnace-repair-installation/

May be compressor struck/Condenser fan motor struck/ short circuit/loose contacts are main reasons for fuse blown or breaker trip.

the drain line is clogged

Everything is wired right as long as the jumper is there. Put your unit is only a single transformer model and not a double. So that is where your issue is. I would as need to know the colors that you are using for the wiring. So if you can get that to me I can help you with a better wiring then what you have, but you are going to have to make sure that the T-Stat will work with a single phase unit.

Sounds like a clogged drain pan. You will need to have the unit professionally cleaned.
Hope this helps I take the time to answer your question so please rate me

is there a reset button on the cord....if not there is a control board on the inside...possible blown fuse or bad board...call if need help.walk through it ...michael 843-384-8474

I would change out capacitor in the event there is a short in it this would explain why certain functions are on or off. The capacitor sits in by the circuit board is round and is either silver or gray. Has several wires running into the top plug of the capacitor. Remember the way they are wired into the top of the capacitor so you can reinstall the same way. If that doesn't work you could have a short in the system that has disrupted you circuit board again. Have the circuit board checked at an electronics repair shop. They should be able to tell you if the board is bad or not without having to purchase another board.


Good luck hope this helped you some
Dave

Your condensor fan motor has more than likely gone out. This fan should run at all times when the unit is on. Since the fan isn't working then the motor must have gone out.

Dave

Hi, this will happen because you have a problem with the heat side over amping for what ever reason. If it kills power to the plug and you have to go to the breaker to reset it, first take a look at the breaker.Remove the panel cover, look it over for signs of over heating, cracking and so on. Shut it off and take a screw driver to tighten wiring. You will not get shocked as long as the breaker is off. Wiring tends to loosen up and over heat over time and will cause a breaker to trip. They get weak. This may be you're only problem. After doing this, try it out and see. If it looked good, and the heater works fine, you should be good. The heater more then likely, draws more amps.You may have a dead short if it trips as soon as it is turned on, or does it run for awhile before it goes down? Let me know the outcome so we can go from there. Sincerely,
Shastalaker7