20 Most Recent FrancisFrancis! X6 Espresso Machine Questions & Answers

My X1 came with an ESE pod holder and a ground coffee holder so they are definitely available.

Is the coffee good? It's most likely the thermostat. Inside the thermostat sensor is stuck into a hole in the boiler; if it gets detached the thermostat won't work but the coffee machine will. Mine hasn't worked for years but the coffee still tastes fine.

You can tell if the pump is working by the noise it makes. Mine got blocked with scale and I took it apart and cleaned out the boiler. It's possible; the boiler is bolted together with standard bolts (metric size). If you've got the interest the Francis Francis is easy to service; you will find a way into each part of it and clean it, and if you do it will work like new.

!What pump problem?

Don't know how your controls are set, but you have two switches on the front and a knob on the right. The switch for the steamer (the right hand switch) should be off. The knob on the right should be turned clockwise to turn in off. Then no water or steam should come out of the steamer wand. If it does, the seal on the knob inside the machine is broken. It can be repaired but only if you're handy with a screwdriver (make sure if you take it apart you disconnect it from the mains).

What parts? The gasket is a standard gasket and you can probably get it on ebay. One of the things I like about the Francis Francis is that you can take it to pieces; there aren't many parts that cannot be found. The screws are easy to obtain and replace; I used screws I bought for my motorbike. So you can find most things without going to Francis Francis - obviously the machine won't be guaranteed!

Most likely a gasket problem. But you say that it drips water while it heats. Try it without the coffee holder; it shouldn't leak.

I believe it is a pump issue that you have discovered you will have to replace the pump inside the coffee maker. If you did a good cleaning I use vinegar and water and cycle several times it breaks up the water chips. If you did not try this try it and see if it clears if the pump continues to burp then find a replacement part. Thanks for using FixYa! John

I have the same issue. Did you ever find the solution?

HI Unscrew the chrome tip from the wand. Then check the wand tube for a plug. Insert a paper clip into the wand tip to see if there is a restriction.

Hi
Unplug the machine!
First remove the steam knob. hole below the steam knob. Straight blade screw driver. loosen the screw about 2 turns and the steam knob will unscrew.
next remove the 2 screws on the front.
Next remove the 4 screws on the under sides of the machine.
The top will slide back and off.

Check the Operating Temperature: Ensure that the machine has reached the correct operating temperature. If it hasn't, the indicator light will be on. Wait until the machine is fully heated before proceeding. Check for Ongoing Programs: If a rinse or cleaning program is currently in progress, the cleaning button may be flashing. Wait for any ongoing programs to complete before trying to brew coffee. Inspect the Brewing Unit: Make sure the brewing unit is properly seated and not obstructed. The brew group should be in the correct position. If the brew group overflows, it could be due to a blockage or misalignment. Remove the brew group, clean it thoroughly, and reinsert it properly. Inspect the Coffee Spout and Drainage Area: Check the coffee spout for any clogs or blockages. Clean it if necessary. Examine the drainage area at the bottom of the machine. If water is running away onto the floor, there may be a leak. Inspect the drip tray and other components for leaks or damage. Refer to the Operating Manual: Consult the operating instructions manual for your Schaerer Coffee Club machine. If the above do not resolve your issues, you may have to contact Schaerer Services.

They make a thousand models. It sounds like the heating element has failed. Generic help and videos in the link but these machines need dealer service at regular intervals depending on the complexity of the particular model. https://www.google.com/search?q=Dolce+Gusto+coffee+Machine+no+hot+water ..