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Thor never made that model so they will not have that information available. Thor bought Damon around 2011-12 time frame. Many places that fix RV's will tell you that if you bought a Damon product before Thor bought them, it is probably still in good condition and has needed minimal fixing but anything after Thor, forget it. At least when you throw your money in the toilet you know why you lost it.
You should have a separate fuse box for the 12 volt supply in your camper. It is usually next to or close to the breaker box. I am betting you have a blown fuse and nothing more than that.
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