Question about Nortel Audio Conference Phone 2033 (NTEX11AA70E6)

2 Answers

I have Nortel Polycom 2033 IP conference unit. When we have a conference, it's really bad sound quality. Is there anything that i can do? Thanks.

Posted by Alex on

  • Alex Jul 27, 2011

    it always been like that, Tried another unit - no changes. The line is OK. I have PRI, no alarms, no complains.

  • Alex Jul 27, 2011

    it always been like that, Tried another unit - no changes. The line is OK. I have PRI, no alarms, no complains.

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NinaE

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Hello.

Since 2 new Polycoms are having the same problem, it is unlikely (?) that the Polycom is the problem, unless you are very unlucky or there is a bad design.

Since you verified that the line is not the problem, check its physical location. See if there is any interference from lights, sounds, including projectors. Move the Polycom to a different room to see if the same problem occurs.

Hope this helps.

Posted on Jul 28, 2011

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Muzahura Frank

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Has it always been like that or it just started. this can be a speaker gone bad or an unstable line. a simple service may correct that effectively.

Posted on Jul 27, 2011

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