Intuit recommends 2 solutions for this problem. The first solution may solve your problem, or you may need to try both to resolve the issue. For best results, perform the solutions in the order shown.
Solution 1: Download QuickBooks File Doctor
Download, install and run the QuickBooks File Doctor.
If you see No problem detected in your Company File, and you still experience the issue, go to solution 2.
Solution 2: Check for data damage.
Perform the standard data damage troubleshooting.
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