Whenever I have an outage or disconnect the tv, guide plus needs to be downloaded again. How do I eliminate that problem of guide plus? I now have a cable box from Comcast that connects from cable from wall to box then to tv.
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You have to check the power supply of the tv. Think the power supply has become faulty in the while power surge. To know and understand how to check the power supply watch the bellow added video. If you are doing it then take care power supply board there is a risk of electric shock. Testing LCD TV Power Supply BoardsSTEP BY STEP
It is certain that the fuses in each of the units power supplies will be blown but I would recommend that you get both in for servicing as sometimes changing the fuses INSIDE and trying them again CAN cause more damage - and more cost to repair.
Guide Plus on TV is most likely a cable TV feature. If so, it would not be available from a broadcast antenna. Try checking the web sites for the TV stations you watch; most likely any stations with web sites would provide their schedules there.
Surge protectors are meant to trip whenever an outage occurs to prevent component damage. If possible remove back panel and check if any fuses were burned. If all looks normal then your component is most likely fried.
Please clarify what you are getting. Is the Guide Plus coming up with no programs listed? If so, it may be that you lost power and the set has to be turned off overnight to "reload" the program schedule. If that is not the problem, have you recently changed to digital through a digital receiver? You need to have your analog antenna connected to receive the program listings. You may have to install a splitter to have both the digital antenna and the analog antenna connected. I have an RCA with Guide Plus and ran into the same problem, but solved it by reconnecting my analog antenna and leaving the set off overnight to reload.
its really pretty simple once you know what you are doing..press the guide button and read and follow instructions...it guides you through it...just go slow...you cant break it...just start over if you press wrong button...it provides all the info you need...try it again...
This problem is possibly a failure on you digital main pcb. Hoping its not hardware, best thing is to try to totally reset the guide plus. Go into the guide plus menu and find the setting to reset or restart setup. If this does not solve you issue, try hard booting the tv (unplug for 2 minutes) and try again. In quite a few cases, the manufacturer of the tv will have a software upgrade that may fix guide plus issues. Contact your manufacturer for that information
Are you sure this isn't coming from the tv (is it an RCA or GE?) and NOT the vcr? Either way you would access it in the Menu under Setup or Initial Setup.
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