When i call someone or someone calls me on my env2 they can't hear me and everything is really scratchy in the background...my old env2 broke and i just got this new one about a month ago..shouldnt be having problems already.

Hi sorry to hear that your having problems with your lg env2. ONe solutions is to take the battery out and clean the speakers and the mic.
You can reset the phone in the security section . Be careful hear because their are two types of reset. Their is one that is restoring just factory settings. It will tell you that know of your data will be lost. There is another that is to reset there as if it was out of the box. Don't do that one because it will wipe out the whole entire phone.. Do backup assistance on the phone to save your contacts. If you have a memory card move all the pics.sounds and videos on to the card.Before you can do the security you will need to know your code. You either set one up or it is the last four of your phone number. Hope this help

I’m happy to help further over the phone at https://www.6ya.com/expert/ronald_e152e07e272e4f27

Have you already tried to lower the volume on the headset itself some steps, during the call, until you hear the conversation clearly?
Just my 2 cents... Carlos

you must reset your phone... Go to setting then select reset.

We have 3 ENV2's in our family. None of them have volume problem. The speaker phone is especially loud when used in indoor environment. It is so loud that I have to turn the volume way down when used with good quality ear set. You probably are right about the phone being defective.

well. the problem is that you're probably hitting the command button where you sumbit voice commands like: call "mom".
its a stupid thing to put on a phone, and I've never seen anyone use it. but whatever, verizon's stupid.

again, the voice command key on the enV is the clear button. so if you hold it down, you'll hear the "command not recongnized, after you hear "please say a command".
your hearing it over and over again because you accidently hit it, and since you dont say anything after the beep it gives, it goes "command not recongnized". i dont think it says "please say a command" when its on vibrate, but i couldnt be sure.

hope i helped :)

I have the same problem, only randomly, even with two key lock on. I read on here where someone said he discovered that pressing on the battery real hard (as if in your pocket) shuts the phone down. I tried and it did. I cleaned the terminals (don't scratch them--use Q-tip DAMPENED in 91% alcohol, or rub with soft cloth--don't get white paper circle with xxx wet!). Afterward, I could no longer shutdown phone by pressing battery. Solved? Time will tell. You can also go back to Verizon and they will swap it for a certified used one within the first year.

just take it to the verizon store and they should replace it, water damage is very serious and messes everything up as you can see

Try lowering your in call volume the next time you are having a conversation with someone using the keys on the right side of the flip.

Alright I know this is really gonna **** to hear, but since the Env2 isnt a smart phone you cant open web links in a text You have to go online on your phone and do it the old fashioned way.

The noise from the TV is called 60 cycle hum and it is caused by a capacitor that is open, a test for ripple voltage will confirm this The noise from the VCR is more then likely common mode noise which would not be heard but for the bad capacitors in the TV. Simply put the common mode noise is being added to the 60 cycle hum. Now for how to fix this, if you have a background in electronics you can use a schematic, multimeter and an oscilloscope and Multimeter to find the bad capacitors, and the schematic to tell you what the voltages and %ripple should be. If you do not have a background in electronics, take the set to be repaired