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Anonymous Posted on Nov 25, 2009

Dj8153 bought an item. recieved a paypal receipt.

Dj8153 bought an item. a repair manual in dvd form.recieved a paypal receipt. the next day ebay cancels auction because of a problem with the seller.Seller won't respond

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  • Posted on Nov 25, 2009
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Log into your paypal account www.paypal.com then go to recent transactions history, find the one with the problem and compy the transaction long number.

now go to resolution centre, and file a claim using that transaction number we copied earlier and paypal will look into your case and refund you, dont forget to submit the claim after 2 or 3 days.

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  • Posted on Nov 25, 2009
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Contact Paypal. They have a claims resolution department. The bonus is that they are OWNED by ebay. You shouldn't have any problems receiving your refund.

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I have purchases some soap from ebay pay by my paypal acc; I'm not satisfied with the items recieved from the sellers,I have sent all back to sellers.The item;17173928451.the MPN; 035000141156.ALSO the UPC; 035000141156.Let me know what to do next.thank you ;Marie

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I ordered and paid for (2) items, but only received one. Reference is Receipt ID 4601-3161-4481-9237. It was shipped from Pure Golf on line -UK Desc: Golf Ball Pick up Retriever Grabber Back Saver Claw...

have you contacted the seller about the item that has not been recieved?

also paypal has a section for items not recieved, it's called the resolution center
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I hope you can help i brought something of the internet payment went through paypal i have not received the product yet can you help your receipt number is 9/10/2009 18:02:00 NZDT Receipt No:...

First, you should contact the seller and tell them you have not received the product. If they do not respond or do not help, then you can contact PAYPAL and "Report a Dispute".

PAYPAL's Buyer Protection Policy for buying items outside of eBAY is here, and explains what to do:

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Hi,

Check to see if your paypal has been debited, if YES, then try contacting the site you made the payment from stating the item you bought, the item number and date of purchase. If 'No', then wait until you have been debited and not recieved the item from the day you made the purchase.

Regards
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