I am a new customer to talk talk and my broadband + phone line is still not working please call me on 07502020549

Hi
BT provide (and own) the telephone line infrastructure for this country, and all providers go through this infrastructure. Some exchanges have proprietary equipment in them belonging to one or other of the various providers which allows them to offer something that BT may not, ut they still have to use the BT lines, which they rent from BT Wholesale division. So if BT won't let them use the lines you are in trouble when it comes to getting Broadband other than BT.
There are options however, firstly try PlusNet, as I believe they are part of BT so may get better treatment than other providers. Secondly there is Satellite Broadband but this can be expensive, especially installation when compared with over the phone. Thirdly mobile 3g or 4g broadband if you have coverage in your area, but speeds are highly reception dependant and if you don't get good mobile phone signals then this option is unlikely to work. Also you would probably have to buy and install a 3g/4g modem router and I'm not dure how expensive these are.
This may not have been a lot of help, except possibly understanding the problem !!

Hi there,
I am a representative from Comwave. Have you tried calling our customer support line? One of our representatives would be more than happy to help you out. Please call one of the following numbers or visit our website for more help.
Canada: 1-877-474-6638, USA: 1-866-884-6901, International: 1-416-663-9600

www.comwave.net

Hi Detrick,

My name is Ryan and I work on behalf of Cricket. For assistance with broadband set up, please visit http://www.mycricket.com/support/faq/Im-having-a-problem-connectingandnbsp-How-do-I-get-support-for-Cricket-Broadband-service

Please call Cricket Broadband Customer Service Center at 1-800-CRICKET.
*Before contacting our Customer Service team, please ensure you have the following information:
-Operating system (i.e., Windows XP)
-Cricket Wireless Modem Device number (MDN) assigned to your wireless modem. To find your MDN please use the following steps:

1. Insert the device into your computer's USB port
2. Open Cricket Broadband Connection Manager
3. Go to Help>About, your phone number is listed as your MDN

Best,
Ryan on behalf of Cricket

Ok how much?

Hi,
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Good luck,
Graemevm

For a fax to work you do not need a broadband. What you need is a phone like. It seems that you are trying to use broadband for fax because it is the same phone line that they both are on. Sorry, will not work that way. If you trace back you will find that there is a little box that has the phone line coming into from outside. The box splits it into phone and dsl. It is this phone line that should go into the fax and not the dsl line.
So please remove the dsl line from the fax and connect the phone line and you will see that the fax works.

sorry cant solve your problem, but just to give you some consolation I'm in the same boat as you. most emails are ignored. They have taken no money from my direct debit since july!! strange!! I have now canceled my direct debit as i think over a month to get the phone working is more than enough time and they must be in breach of their contract. Talking of written contracts I have never had any paperwork from them despite asking twice on the phone! Am now in the dilemma of having to get another bt line to go with another company as i belive something use bulldog who apparantly take over the line as do talk talk whom i left to join somthing. Aaaaaaarrrrrrrgggggggghhhhh

You will need to get a DSL filter to separate the DSL(broadband) from the talk line. These can be purchased at any store that supports computers.

Not a total solution, but a reason , perhaps.

I have both BroadBand and Telephone from BT.

In the past they always billed you with one bill. also if your phone was cut off due to lack off payment so the BB went off also.

they have now split their billing system - and services- into two separate identities, meaning that the phone could be cut off for calls yet your Broadband will still work and vice versa.

So, i would say the problem lies with BT , even though you have ordered your BB from Sky they still have to ask BT to setup your service at the exchange. It seems that they have not checked your service for both BB and phone.

I recently had my phone cut off (BT's 'direct debit 'accident'!) but my BB worked throughout the fortnight it took them to resolve where my paid bill money was!..

So. Call your main service provider (that would be Sky if you get no bills from BT) and tell them your phone service has most certainly NOT been activated.

I recently spent 17 hours over 3 days speaking to 23 customer assistants, before reaching a manager who resolved a similar issue for me at BT.

Under their new setup BB personel cannot see your phone account and phone personel cannot see your BB account - and we get charged over 1/3rd more for this mayhem . their reason explained to me as "having everything on one bill was confusing some customers so you now have two accounts and two bills for everything" !!

your socket is fine as you have enough connection for BB which takes more bandwidth than a voice line.

Basically you have some corporate customer service red tape to hack through.

Good luck