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have you tried pulling as far forward as you can then tilt upwards and jiggle the wheels out of the runner?have you tried pulling as far forward as you can then tilt upwards and jiggle the wheels out of the runner?
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i wasn't able to locate instructions for you, for the pottery barn madison toddler bed, but here is the website of pottery barn products. You could contact them directly and ask them whatever your question is.
We may be able to help you with the dropside hardware. In order to determine the type of correct hardware required for your crib, we will need to ask a few specific questions. If possible, please call us when you are with the crib for direct assistance at 800.205.9642 or 800.772.1041. Unfortunately, we do not carry conversion rails at this time. Many cribs do convert to full size beds by using a standard metal bed frame (often called a Hollywood bed frame) and using the non moving side of the crib as a headboard. However, we do not have information specific to your crib to be able to say for sure.
Pottery barn was able to check their product room, where they found an original copy and said they would fax them to me. I would suggest asking them to do the same for you. (Unfortunately I don't have access to a fax). Hope it works for you.
I had the same crib as #2 and the same problem. It was from Pottery Barn Kids as well. The web customer support was no help, but I called a store near me and they were able to order the whole part set again. It cost less than 10 dollars.
I hope that helps.
have you tried pulling as far forward as you can then tilt upwards and jiggle the wheels out of the runner?
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