Question about T-Mobile Sidekick II

1 Answer

Sidekick III Stuck

I took out my battery and took out my sim card and usually when I would put the battery back it would restart on it's own but it seems to be stuck on the opening screen. I put back my sim card thinking it might fix things but it just stays at startup screen with the first icon, it doesn't follow through showing any of the other four icons. Any help?

Posted by vaalerieee on

  • dduff10 Nov 02, 2007

    when ever i shut the phone and then open it again the phone shuts off.

  • dopey3594 Dec 17, 2007

    SAME EXACT PROBLEM
    it won't turn on! =(

    I've taken out the battery and sim card, but when I put them back in, it doesn't start up on its own anymore. it just stays on the opening screen with the one icon in the middle.

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1 Answer

Anonymous

1) Remove the battery from your device
2) Flip open the screen
3) with the battery removed, press and hold the W key on the keyboard. Press and hold it and don't let go until I say so. :)
4) Put the battery in (you're still holding "W" right? Good). This is a little tricky to do but you can do it.
5) Keep holding W! :)
6) The device will boot to a screen that has a picture of a SK with Xs for eyes and stars spinning around it's head, like it's been clonked on the head. When you see this, you can let go of the "W" key.
7) After a few more seconds you'll see a screen that says "Sorry! Please restart your device by selecting the Reboot button. If this screen appears again, contact Customer Care."
8) Click the Reboot button on the screen, and hope for the best.

Posted on Apr 19, 2008

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