T-Mobile Dash Smartphone Logo

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Posted on Dec 07, 2008
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Dash Phone freezing up in the WHITE SCREEN

My Dash Phone freezes up in the white screen when I turn the phone on. The only way I am able to turn the phone off is by removing the battery.

  • rhostein_ Dec 14, 2008

    I have the same problem....I actually spent two hours in Vegas at the T-Mobile store and they could not figure it out either. I was there for business and part of me suspects that they didn't "want" to fix it as they knew I was trapped. At any rate, I am going to try some of the other troubleshooting techniques and see if they help...I'll keep you posted! Frankly, I think the phone is a piece of junk and I want to cancel my whole subscription. T-Mobile in Vegas said I basically needed to buy a new phone and since it is before my two-year commitment, I would have to pay full price...never mind the fact that I have been with this company for over 6 years and my average phone bill is no less than $200 a month....I'm tempted to pay my service fee for breaking my contract and starting up with a company that will value my business! Grrr!

  • liliantorres Dec 15, 2008

    I have the same problem, it is stuck on the tmobile white screen, I tried to do a hard reset and cant get it working, I called tmobile and they said that there is nothing that htey can do and that I should get a new phone.

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2 Answers

Anonymous

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  • Master 625 Answers
  • Posted on Dec 19, 2008
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This may work for you

Will it just not boot up all the way but just stops?
If so try the procedure at this link: T-mobile Dash Master Reset
If this doesn’t work then proceed to the following guide below.
The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.

from: http://www.howtofixmyphone.com/how-to-stop-t-mobile-dash-from-rebooting-over-and-over/82/

Christina

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  • T-Mobile Master 233 Answers
  • Posted on Feb 08, 2017
Christina
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My tmobile dash freezes every time i try to start.

Turn the handheld off, hold the two soft keys (the dashes to the left and right of the phone buttons) hold the power button for 1-2 seconds and then release the soft keys. It should prompt you to clear storage. The “send” button is considered as the green phone button.

How to Hard Reset a T-Mobile Dash with operating system: 1. Select Start
2. Select Accessories
3. Clear Storage
4. Type in 1234
5. Select Yes


if this helps please rate the posting..thanks


Mar 02, 2009 • Cell Phones
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Phone continually goes to white screen, freezes, turns on/off

hi insane,

ur phone needs to b re-flashed. i.e its file system is corrupt. if u r not a techie guy then better take it to an repair center. otherwise chk this site out: mobilejunkies.net

this will work it out. good luck!
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Samsung E250 white screen

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turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....
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White screen?

dear
this problem due to track open in the slide stripe (flexi cable) try to replace it
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