PUK code problem

PUK code means Personal Unblocking Key. It is used to verify if the person trying to access a sim is the real owner of the sim card. It is mainly a way to protect a sim card from being used wrongly by a person that does not own the sim. If a wrong code is entered three (3) times on a phone, then the sim gets automatically blocked and begin to request for the PUK code.

The PUK code is mainly found on the starter kit where the sim was taken out from. When you bought your sim card, it came in a pack, on the pack there is a card that looks like a credit card, where the sim card is originally attached.

On the card, there are some codes on it, like the mobile number along side the sim pin number and a 8 digit PUK code. That is the code that is required on the phone.

Once you enter it, the phone will ask for a new pin code for the sim, then you enter it, it will ask you to re enter the pin code, then the sim will be unblocked.

But if you do not have the Pack any more, please do not panic, all you need to do is to contact the customer care or help center of the sim service provider and ask them for the code, they will give it to you after asking some simple security questions about the sim card.

Hope this was helpful to you.