20 Most Recent HP Wireless Optical Mouse - Page 7 Questions & Answers

Firstly i'd check the battery, maybe it needs replaced?

If thats ok then go into windows-start menu-control panel-mouse and check the settings

check or replaced new battery..

Hi,
Welcome to Fixya. Unfortunately HP don't sell a separate receiver. If you need a receiver you need to purchase it as bundle. The receiver that comes with the mouse and keyboard are made specially for that model. If youre looking for a receiver it would be better to buy a bundle.
Thanks for using Fixya.

Mabey its old try new battiers and the reciever in a new usb port

press the connect buttons on the mouse and the reciever

Unscrew the mouse and check for the contact and adjust the alignment of the casing to the click switch contact. Reinstall the HP wireless mouse software that might reset the settings. Have a nice day.

press one time the bootton conect of the usb divice port and then press the botton from mouse one time to

My first guess is it could be the batteries. Have you tried changing it?If it still won't work then I suggest reinstalling it.Thanks for using Fixya!

Hello,

Make sure that the batteries are good and inserted correctly and that the LEDs (if any) light up.

HTH

Check your battery, is it working properly ? Is the battery placed at right positions ? If this is correct then replace the battery with other one. If problem persists then re -install the driver. Also remember that wireless devices work only when they are used under their range pointing the devices. Such as when you use remote then it will only work when it is used pointing the computer at proper distance. So check all the issues.

It happens so because your cell may be not working. Replace the cell with new one.

Hello-

Welcome to FixYa, the world's largest product support community.

Please include the ff. on your next reply:
- Computer's Operating System
- Computer's Type or Model name

If your computer is the orig. HP configuration just provide us w/ the HP computer's type or model name.

Looking forward in helping you resolve your issues!

Regard,


Deathschythe

Sometimes if you have the optical mouse on Black pads, that can be a problem. Sounds as you have the battery in right, Have you tried rolling the wheel, to make sure it isn't out of sight? Now if you had to install software for the mouse. Take out the receiver, (USB part) then uninstall the software. Then restart your computer, then if you have the software, run it, I wouldn't put the USB part in until it tells you to, then leave it , you may also want to try a different USB port this time. Reinstall follow directions, it should work. Hope this will help you,

follow link & choose ur product
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-001&h_lang=en&h_cc=za&h_product=254209&h_client=S-A-R135-1&h_page=hpcom&lang=en&cc=za

I have the same problem. I posted on HP forum but did not get any help. I contacted HP technical support. They sent me a new mouse but it behaves the same way.

Try Going to the HP website and download the drivers, and reinstall them, Many times Windows updates cause more harm then good. :)

go to this link http://driversdownloading.org/

Hi,

In regards to your problem there might be an issue on the mouse itself. You might consider getting a new one because you already tried to use it to two different computers and still getting the same problem.

Hope this help you a bit. Have a great day and thanks for using Fixya. ^_^

Sounds like you need to sync the mouse back up with the computer. A lot of the time there is a button on the bottom of the mouse that need to be pushed in order to resync it with the computer. If you have the manual for your mouse it will more then likely have the instructions on how to do this for your particular mouse there.
Good Luck.